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Service Elicitation Method Using Applied Qualitative Research Procedures

Service Elicitation Method Using Applied Qualitative Research Procedures

Ville Alkkiomäki, Kari Smolander
Copyright: © 2012 |Pages: 17
ISBN13: 9781609607357|ISBN10: 160960735X|EISBN13: 9781609607364
DOI: 10.4018/978-1-60960-735-7.ch001
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MLA

Alkkiomäki, Ville, and Kari Smolander. "Service Elicitation Method Using Applied Qualitative Research Procedures." Advanced Design Approaches to Emerging Software Systems: Principles, Methodologies and Tools, edited by Xiaodong Liu and Yang Li, IGI Global, 2012, pp. 1-17. https://doi.org/10.4018/978-1-60960-735-7.ch001

APA

Alkkiomäki, V. & Smolander, K. (2012). Service Elicitation Method Using Applied Qualitative Research Procedures. In X. Liu & Y. Li (Eds.), Advanced Design Approaches to Emerging Software Systems: Principles, Methodologies and Tools (pp. 1-17). IGI Global. https://doi.org/10.4018/978-1-60960-735-7.ch001

Chicago

Alkkiomäki, Ville, and Kari Smolander. "Service Elicitation Method Using Applied Qualitative Research Procedures." In Advanced Design Approaches to Emerging Software Systems: Principles, Methodologies and Tools, edited by Xiaodong Liu and Yang Li, 1-17. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-60960-735-7.ch001

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Abstract

This chapter introduces QSE, the Qualitative Service Elicitation method. It applies qualitative research procedures in service elicitation. Service engineering practice lacks lightweight methods to identify service candidates in projects with tight schedules. QSE provides a systematic method to analyze requirement material in service-oriented systems development with a feasible effort. QSE uses the procedures of the grounded theory research method to elicit service candidates from business process descriptions and business use case descriptions. The chapter describes the method with examples and a case study.

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