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From Chatbots to Dialog Systems

Tina Klüwer

Source Title: Conversational Agents and Natural Language Interaction: Techniques and Effective Practices

ISBN13: 9781609606176|ISBN10: 1609606175|EISBN13: 9781609606183

DOI: 10.4018/978-1-60960-617-6.ch001

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MLA

Klüwer, Tina. "From Chatbots to Dialog Systems." Conversational Agents and Natural Language Interaction: Techniques and Effective Practices, edited by Diana Perez-Marin and Ismael Pascual-Nieto, IGI Global, 2011, pp. 1-22. https://doi.org/10.4018/978-1-60960-617-6.ch001

APA

Klüwer, T. (2011). From Chatbots to Dialog Systems. In D. Perez-Marin & I. Pascual-Nieto (Eds.), Conversational Agents and Natural Language Interaction: Techniques and Effective Practices (pp. 1-22). IGI Global. https://doi.org/10.4018/978-1-60960-617-6.ch001

Chicago

Klüwer, Tina. "From Chatbots to Dialog Systems." In Conversational Agents and Natural Language Interaction: Techniques and Effective Practices, edited by Diana Perez-Marin and Ismael Pascual-Nieto, 1-22. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-617-6.ch001

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Abstract

This chapter provides an overview of the technologies used for chatbots on the one hand and research dialog systems on the other hand. By comparing the two, the main disadvantage of chatbots is shown: its dependency on huge amounts of inflexible language data. Methods originating from Computational Linguistics, which are frequently used in dialog systems, can provide a solution by offering further flexibility to the language processing part of the system.

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From Chatbots to Dialog Systems

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