MLA
Knight, Michael B., and D. Scott Hunsinger. "Information Technology Supported Communication - Group Cohesion, Agreeability, and Performance: The Role of Media Richness." Computational Advancements in End-User Technologies: Emerging Models and Frameworks, edited by Steve Clarke, IGI Global, 2010, pp. 242-259. https://doi.org/10.4018/978-1-60566-687-7.ch014
APA
Knight, M. B. & Hunsinger, D. S. (2010). Information Technology Supported Communication - Group Cohesion, Agreeability, and Performance: The Role of Media Richness. In S. Clarke (Ed.), Computational Advancements in End-User Technologies: Emerging Models and Frameworks (pp. 242-259). IGI Global. https://doi.org/10.4018/978-1-60566-687-7.ch014
Chicago
Knight, Michael B., and D. Scott Hunsinger. "Information Technology Supported Communication - Group Cohesion, Agreeability, and Performance: The Role of Media Richness." In Computational Advancements in End-User Technologies: Emerging Models and Frameworks, edited by Steve Clarke, 242-259. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-687-7.ch014
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