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Policies and Strategies for Digital Inclusion: Regional Governments in Spain

Policies and Strategies for Digital Inclusion: Regional Governments in Spain

Laura Alcaide Muñoz, Manuel Pedro Rodríguez Bolívar, Francisco José Alcaraz-Quiles
Copyright: © 2016 |Pages: 29
ISBN13: 9781522500476|ISBN10: 1522500472|EISBN13: 9781522500483
DOI: 10.4018/978-1-5225-0047-6.ch001
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MLA

Muñoz, Laura Alcaide, et al. "Policies and Strategies for Digital Inclusion: Regional Governments in Spain." Handbook of Research on Race, Gender, and the Fight for Equality, edited by Julie Prescott, IGI Global, 2016, pp. 1-29. https://doi.org/10.4018/978-1-5225-0047-6.ch001

APA

Muñoz, L. A., Bolívar, M. P., & Alcaraz-Quiles, F. J. (2016). Policies and Strategies for Digital Inclusion: Regional Governments in Spain. In J. Prescott (Ed.), Handbook of Research on Race, Gender, and the Fight for Equality (pp. 1-29). IGI Global. https://doi.org/10.4018/978-1-5225-0047-6.ch001

Chicago

Muñoz, Laura Alcaide, Manuel Pedro Rodríguez Bolívar, and Francisco José Alcaraz-Quiles. "Policies and Strategies for Digital Inclusion: Regional Governments in Spain." In Handbook of Research on Race, Gender, and the Fight for Equality, edited by Julie Prescott, 1-29. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-5225-0047-6.ch001

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Abstract

E-government has enhanced the availability of government information, and expanding access to services, offering greater transparency and accountability for public administrations. However, previous research indicates that there are significant barriers for citizens, assuming major obstacles. In this sense, the EU and, in particular, the Spanish government has formulated policies and legal frameworks to introduce in the field of the provision of public sector services, in order to customize and to access these services. These initiatives seek to promote the development of networks and services, to improve the e-administration and the adoption of digital solutions for efficient delivery of public services, and to promote the inclusion and digital literacy. Therefore, the purpose of this chapter is to obtain a vision of government strategies adopted by Spanish regional governments to reduce the digital divide.

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