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Crisis-Related Apps: Assistance for Critical and Emergency Situations

Crisis-Related Apps: Assistance for Critical and Emergency Situations

Inga Karl, Kristian Rother, Simon Nestler
Copyright: © 2015 |Volume: 7 |Issue: 2 |Pages: 17
ISSN: 1937-9390|EISSN: 1937-9420|EISBN13: 9781466677180|DOI: 10.4018/IJISCRAM.2015040102
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MLA

Karl, Inga, et al. "Crisis-Related Apps: Assistance for Critical and Emergency Situations." IJISCRAM vol.7, no.2 2015: pp.19-35. http://doi.org/10.4018/IJISCRAM.2015040102

APA

Karl, I., Rother, K., & Nestler, S. (2015). Crisis-Related Apps: Assistance for Critical and Emergency Situations. International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 7(2), 19-35. http://doi.org/10.4018/IJISCRAM.2015040102

Chicago

Karl, Inga, Kristian Rother, and Simon Nestler. "Crisis-Related Apps: Assistance for Critical and Emergency Situations," International Journal of Information Systems for Crisis Response and Management (IJISCRAM) 7, no.2: 19-35. http://doi.org/10.4018/IJISCRAM.2015040102

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Abstract

In this paper the authors developed applications for apps in times of crises and critical situations. They analyzed how people act in these situations and how to mitigate their uncertainty and fears through situation-specific communication. Including these aspects as well as the general challenges of crisis communication, pros and cons of apps based on existing examples were discussed. The resulting requirements for an app for crises and dangerous situations should assist in designing a communication solution that strengthens the feeling of security of citizens in critical times, such as life-threatening situations. This solution is intended as an additional means of communication for emergency services to modernize crisis communication with affected people.

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