System Architecture of a Student Relationship Management System using Internet of Things to collect Digital Footprint of Higher Education Institutions

Authors

  • Nualsri Songsom Suan Dusit University https://orcid.org/0000-0002-8084-3635
  • Prachyanun Nilsook King Mongkut's University of Technology North Bangkok
  • Panita Wannapiroon King Mongkut's University of Technology North Bangkok
  • Lance Chun Che Fung Murdoch University
  • Kok Wai Wong Murdoch University

DOI:

https://doi.org/10.3991/ijet.v14i23.11066

Keywords:

System Architecture, Student Relationship Management, Internet of Things, Digital Footprint

Abstract


Effective system development to support higher education institutions is important. There are two steps in developing a good system and they are system architecture analysis and design. The first task of this research is to design the use case diagrams, system overview and the system architecture. The second is to evaluate the system architecture of a proposed Student Relationship Management (SRM) system using Internet of Things (IoT) to collect digital footprint of higher education institutions. The outcome of this research include the system architecture of the proposed student relationship management system (SRMS)-IoT consists of six main parts: 1) service stations, 2) system identification, 3) system integration API, 4) SRM internal system, 5) report analytic and 6) web server and database server. Evaluation of the results shows an overall appropriateness at a very high level: the overall appropriateness of usability result was also at a very high level, which shows that this research is appropriate to be used as a guideline for further system development to support student services, and to promote learning and analysis of student behaviours in higher education institutions.

Author Biographies

Nualsri Songsom, Suan Dusit University

I'm a Lecturer of Business Computer, Faculty of Management, Suan Dusit University, Thailand.

Prachyanun Nilsook, King Mongkut's University of Technology North Bangkok

He is an Associate Professor at the Division of Information and Communication Technology for Education, King Mongkut's University of Technology North Bangkok, Thailand.

Panita Wannapiroon, King Mongkut's University of Technology North Bangkok

She is an Associate Professor at the Division of Information and Communication Technology for Education, King Mongkut's University of Technology North Bangkok, Thailand.

Lance Chun Che Fung, Murdoch University

He is an Emeritus Professor in the School of Engineering and Information Technology at Murdoch University in Western Australia.

Kok Wai Wong, Murdoch University

He is an Associate Professor with the Discipline of Information Technology, Mathematics and Statistics at the College of Science, Health, Engineering and Education at Murdoch University in Western Australia.

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Published

2019-12-06

How to Cite

Songsom, N., Nilsook, P., Wannapiroon, P., Chun Che Fung, L., & Wong, K. W. (2019). System Architecture of a Student Relationship Management System using Internet of Things to collect Digital Footprint of Higher Education Institutions. International Journal of Emerging Technologies in Learning (iJET), 14(23), pp. 125–140. https://doi.org/10.3991/ijet.v14i23.11066

Issue

Vol. 14 No. 23 (2019)

Section

Papers

License

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