Citation: |
[1] |
G. P. Cachon and M. A. Lariviere, Supply chain coordination with revenue-sharing contracts: Strengths and limitations, Management Science, 51 (2005), 30-44.doi: 10.1287/mnsc.1040.0215. |
[2] |
J. Chen and P. C. Bell, Coordinating a decentralized supply chain with customer returns and price-dependent stochastic demand using a buyback policy, European Journal of Operational Research, 212 (2011), 293-300.doi: 10.1016/j.ejor.2011.01.036. |
[3] |
R. R. Chen and L. W. Robinson, Optimal multiple-breakpoint quantity discount schedules for customers with heterogeneous demands: All-unit or incremental?, IIE Transactions, 44 (2012), 199-214.doi: 10.1080/0740817X.2011.568038. |
[4] |
S. C. Choi, Price competition in a channel structure with a common retailer, Marketing Science, 10 (1991), 271-296.doi: 10.1287/mksc.10.4.271. |
[5] |
A. J. Dukes, T. Geylani and K. Srinivasan, Strategic assortment reduction by a dominant retailer, Marketing Science, 28 (2009), 309-319.doi: 10.1287/mksc.1080.0399. |
[6] |
G. Ertek and P. M. Griffin, Supplier-and buyer-driven channels in a two-stage supply chain, IIE Transactions, 34 (2002), 691-700.doi: 10.1080/07408170208928905. |
[7] |
M. Ferguson, V. D. R. Guide and G. C. Souza, Supply chain coordination for false failure returns, Manufacturing and Service Operations Management, 8 (2006), 376-393.doi: 10.1287/msom.1060.0112. |
[8] |
S. M. Gilbert and V. Cvsa, Strategic commitment to price to stimulate downstream innovation in a supply chain, European Journal of Operational Research, 150 (2003), 617-639.doi: 10.1016/S0377-2217(02)00590-8. |
[9] |
V. D. R. Guide, G. C. Souza, L. N. Van Wassenhove and J. D. Blackburn, Time value of commercial product returns, Management Science, 52 (2006), 1200-1214.doi: 10.1287/mnsc.1060.0522. |
[10] |
X. Huang, S. M. Choi, W. K. Ching, T. K. Siu and M. Huang, On supply chain coordination for false failure returns: A quantity discount contract approach, International Journal of Production Economics, 133 (2011), 634-644.doi: 10.1016/j.ijpe.2011.04.031. |
[11] |
T. V. Krishnan and H. Soni, Guaranteed profit margins: a demonstration of retailer power, International Journal of Research in Marketing, 14 (1997), 35-56.doi: 10.1016/S0167-8116(96)00029-8. |
[12] |
A. H. L. Lau, H. S. Lau and J. C. Wang, How a dominant retailer might design a purchase contract for a newsvendor-type product with price-sensitive demand, European Journal of Operational Research, 190 (2008), 443-458.doi: 10.1016/j.ejor.2007.06.042. |
[13] |
C. Lawton, The war on returns, Wall Street Journal, (2008). Available from: http://www.wsj.com/articles/SB121020824820975641. |
[14] |
J. Liu, B. Mantin and H. Wang, Supply chain coordination with customer returns and refund-dependent demand, International Journal of Production Economics, 148 (2014), 81-89.doi: 10.1016/j.ijpe.2013.11.009. |
[15] |
K. Matsui, Returns policy, new model introduction, and consumer welfare, International Journal of Production Economics, 124 (2010), 299-309.doi: 10.1016/j.ijpe.2009.10.009. |
[16] |
S. K. Mukhopadhyay and R. Setaputra, A dynamic model for optimal design quality and return policies, European Journal of Operational Research, 180 (2007), 1144-1154.doi: 10.1016/j.ejor.2006.05.016. |
[17] |
S. Mukhopadhyay and R. Setoputro, Optimal return policy and modular design for build-to-order products, Journal of Operations Management, 23 (2005), 496-506.doi: 10.1016/j.jom.2004.10.012. |
[18] |
E. Ofek, Z. Katona and M. Sarvary, "Bricks and clicks": The impact of product returns on the strategies of multichannel retailers, Marketing Science, 30 (2010), 42-60.doi: 10.1287/mksc.1100.0588. |
[19] |
K. Pan, K. K. Lai, L. Liang and S. C. H. Leung, Two-period pricing and ordering policy for the dominant retailer in a two-echelon supply chain with demand uncertainty, Omega, 37 (2009), 919-929.doi: 10.1016/j.omega.2008.08.002. |
[20] |
J. Raju and Z. J. Zhang, Channel coordination in the presence of a dominant retailer, Marketing Science, 24 (2005), 254-262.doi: 10.1287/mksc.1040.0081. |
[21] |
R. Ruiz-Benitez and A. Muriel, Consumer returns in a decentralized supply chain, International Journal of Production Economics, 147 (2014), 573-592.doi: 10.1016/j.ijpe.2013.05.010. |
[22] |
J. Shi and T. Xiao, Service investment and consumer returns policy in a vendor-managed inventory supply chain, Journal of Industrial and Management Optimization, 11 (2015), 439-459.doi: 10.3934/jimo.2015.11.439. |
[23] |
R. Shi, J. Zhang and J. Ru, Impacts of power structure on supply chains with uncertain demand, Production and Operations Management, 22 (2013), 1232-1249.doi: 10.1111/poms.12002. |
[24] |
J. Shin, How does free riding on customer service affect competition?, Marketing Science, 26 (2007), 488-503.doi: 10.1287/mksc.1060.0252. |
[25] |
J. D. Shulman, A. T. Coughlan and R. C. Savaskan, Managing consumer returns in a competitive environment, Management Science, 57 (2011), 347-362.doi: 10.1287/mnsc.1100.1274. |
[26] |
J. Stock, T. Speh and H. Shear, Managing product returns for competitive advantage, MIT Sloan Management Review, 48 (2006), 57-62. |
[27] |
X. Su, Consumer returns policies and supply chain performance, Manufacturing and Service Operations Management, 11 (2008), 595-612.doi: 10.1287/msom.1080.0240. |
[28] |
A. A. Tsay and N. Agrawal, Channel dynamics under price and service competition, Manufacturing and Service Operations Management, 2 (2000), 372-391.doi: 10.1287/msom.2.4.372.12342. |
[29] |
X. Wang and L. Liu, Coordination in a retailer-led supply chain through option contract, International Journal of Production Economics, 110 (2007), 115-127.doi: 10.1016/j.ijpe.2007.02.022. |
[30] |
Z. K. Weng, Channel coordination and quantity discounts, Management Science, 41 (1995), 1509-1522.doi: 10.1287/mnsc.41.9.1509. |
[31] |
B. Wernerfelt, On the function of sales assistance, Marketing Science, 13 (1994), 68-82.doi: 10.1287/mksc.13.1.68. |
[32] |
T. Xiao, J. Luo and J. Jin, Coordination of a supply chain with demand stimulation and random demand disruption, International Journal of Information Systems and Supply Chain Management, 2 (2009), 1-15.doi: 10.4018/978-1-60960-135-5.ch001. |
[33] |
T. Xiao and J. Shi, Consumer returns reduction and information revelation mechanism for a supply chain, Annals of Operations Research, (2014).doi: 10.1007/s10479-014-1592-8. |
[34] |
T. Xiao, J. Shi and G. Chen, Price and leadtime competition, and coordination for make-to-order supply chains, Computers and Industrial Engineering, 68 (2014), 23-34.doi: 10.1016/j.cie.2013.11.015. |
[35] |
T. Xiao, K. Shi and D. Yang, Coordination of a supply chain with consumer return under demand uncertainty, International Journal of Production Economics, 124 (2010), 171-180.doi: 10.1016/j.ijpe.2009.10.021. |
[36] |
W. Xue, O. C. Demirag and B. Niu, Supply chain performance and consumer surplus under alternative structures of channel dominance, European Journal of Operational Research, 239 (2014), 130-145.doi: 10.1016/j.ejor.2014.04.044. |
[37] |
S. H. Yoo, Product quality and return policy in a supply chain under risk aversion of a supplier, International Journal of Production Economics, 154 (2014), 146-155.doi: 10.1016/j.ijpe.2014.04.012. |