Pengaruh Keadilan Organisasi Terhadap Kinerja Pegawai : Peran Mediasi Organizational Citizenship Behavior

  • Jufrizen Jufrizen Program Studi Magister Manajemen, Universitas Muhammadiyah Sumatera Utara
  • Surya Hamdani Program Studi Magister Manajemen, Universitas Muhammadiyah Sumatera Utara

Abstract

The purpose of this research to analyze the effect of organizational justice on employee performance. Analyzing the effect of organizational citizenship behavior on employee performance, analyzing the mediating role of organizational citizenship behavior on the effect of distributive justice on employee performance and analyzing the mediating role of organizational citizenship behavior on the effect of procedural justice on employee performance at the Center for the Development of Quality Assurance for Vocational Education in the Field of Building and Electrical Fields, Medan. This type of research is associative. The approach used is associative and quantitative. So based on a population of 150 people, the sample taken is 122 people. Data collection techniques in this study were interviews, questionnaires. This data will be analyzed with a quantitative approach using statistical analysis, namely the partial least square - structural inquiry model (PLS- SEM). The results showed that Distributive Justice had a positive but not significant effect on Organizational Citizenship Behavior. Procedural Justice has a positive and significant effect on Organizational Citizenship Behavior. Distributive Justice has a positive and significant effect on employee performance. Procedural Justice has a positive and significant effect on employee performance. Organizational Citizenship Behavior has a positive and significant effect on employee performance. Organizational Citizenship Behavior cannot mediate or mediate the effect of Distributive Justice on Employee Performance. Organizational Citizenship Behavior mediates or mediates the effect of Procedural Justice on Employee Performance.

Keywords: Organizational Justice, OCB, Employee Performance

References

Arda, M. (2017). Pengaruh Kepuasan Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Bank Rakyat Indonesia Cabang Putri Hijau Medan. Jurnal Ilmiah Manajemen Dan Bisnis, 18(1), 45–60. https://doi.org/10.30596/jimb.v18i1.1097

Ardi, R. T. B. (2015). Pengaruh Perssepsi Dukungan Dan Keadilan Organisasi Terhadap Organizational Citizenship Behavior Dengan Komitmen Organisasional Sebagai Variabel Intervening. Management Analysis Journal, 4(2), 142–152. https://doi.org/10.15294/maj.v4i2.7821

Bousquet, J., Schünemann, H. J., Hellings, P. W., Arnavielhe, S., Bachert, C., Bedbrook, A., Bergmann, K. C., Bosnic-Anticevich, S., Brozek, J., Calderon, M., Canonica, G. W., Casale, T. B., Chavannes, N. H., Cox, L., Chrystyn, H., Cruz,
A. A., Dahl, R., De Carlo, G., Demoly, P., … Zidarn, M. (2016). MACVIA clinical decision algorithm in adolescents and adults with allergic rhinitis. Journal of Allergy and Clinical Immunology, 138(2), 367-374.e2. https://doi.org/10.1016/j.jaci.2016.03.025

Busro, M. (2018). Teori-Teori Manajemen Sumber Daya Manusia. Prenadamedia Group.

Chandrasari, F. (2020). Pengaruh Keadilan Distributif, Keadilan Prosedural, Keadilan Interpersonal, Dan Keadilan Informasional Terhadap Altruisme Dengan PO Fit Sebagai Variabel Pemoderasi. Universitas Islam Indonesia.

Colquitt, J. A., Wesson, M. J., Porter, C. O. L. H., Conlon, D. E., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425–445. https://doi.org/10.1037/0021-9010.86.3.425

Colquitt, J., LePine, J., & Wesson, M. (2012). Organizational Behavior: Improving Performance and Commitment in the Workplace (3rd ed.). McGraw-Hill Education.

Dastyari, A., & Shahabi, M. (2014). Organizational Citizenship Behavior, Customers Loyalty and Quality of Services A Study of Iranian service organization. International Journal of Management Academy, 2(4), 45–52.

Demirel, Y., Elhusadi, I., & Alhasadi, A. (2018). The Relationship between Organizational Citizenship Behavior and Organizational Factors. International Journal of Business and Management Invention (IJBMI), 7(3), 27–39.

Dessler, G. (2015). Manajemen Sumber Daya Manusia (14th ed.). Salemba Empat.

Dewi, I., & Sudibya, I. (2016). Pengaruh Keadilan Distributif, Keadilan Prosedural, Dan Keadilan Interaksional Terhadap Kepuasan Kerja Karyawan. E-Jurnal Manajemen Universitas Udayana, 5(6), 254766.

Fay, D. L. (2015). Faktor Faktor yang Mempengaruhi Organizational Citizenship Behavior Terhadap Komitmen Organisasi. Angewandte Chemie International Edition, 6(11), 951–952., 10(455), 15–39.

Ghozali, I. (2016). Aplikasi Analisis Multivariete Dengan Program IBM SPSS 23. Badan Penerbit Universitas Diponegoro.

Gunawan, I. K. I., & Netra, I. G. S. K. (2017). Pengaruh Kepemimpinan Transformasional Dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior Karyawan. E-Jurnal Manajemen Universitas Udayana, 6(4), 252451.

Handoko, T. H. (2017). Manajemen Personalia dan Sumber Daya Manusia. BPFE.

Hasibuan, M. S. P. (2014). Manajemen Sumber Daya Manusia. Bumi Aksara.

Hendrawan, A., Sucahyawati, H., & Indriyani, I. (2017). Organizational Citizenship Behavior (OCB) Pada Karyawan Akademi Maritim Nusantara. Prosiding Seminar Nasional & Internasional, 1(1), 39–48.

Herman, L. (2013). Pengaruh Keadilan Organisasi Dan Sistem Pengendalian Intern Terhadap Kecurangan (Studi Empiris pada Kantor Cabang Utama Bank Pemerintah di Kota Padang). Jurnal Akuntansi, 1(1), 1–21.

Irawan, L., & Sudarma, K. (2016). Pengaruh Keadilan Distributif dan Keadilan Prosedural Pada Komitmen Afektif Melalui Kepuasan Kerja. Management Analysis Journal, 5(2), 149–155.

Jufrizen, J. (2018). Peran Motivasi Kerja Dalam Memoderasi Pengaruh Kompensasi dan Disiplin Kerja Terhadap Kinerja Karyawan. Prosiding: The National Conferences Management and Business (NCMAB), 405–424.

Jufrizen, J., & Kanditha, E. S. (2021). The effect of organizational justice on employee performance by job satisfaction as an intervening variable. Jurnal Kajian Manajemen Bisnis, 10(1), 1–17. https://doi.org/10.24036/jkmb.11219200

Jufrizen, J., & Rosalia, A. (2022). Pengaruh Leader Member Exchange dan Job Embeddedness Terhadap Organizational Citizenship Behaviour (Studi Tenaga Administrasi Universitas Muhammadiyah Sumatera Utara). Seminar Nasional Multidisiplin Ilmu, 3(1), 34–49.

Juliandi, A. (2018). Structural equatuion model based partial least square (SEM-PLS): Menggunakan SmartPLS. Universitas Batam.

Kartika, N. (2019). Pengaruh Persepsi Dukungan Organisasi Dan Keadilan Organisasi Terhadap Kepuasan Kerja. Psikoborneo, 7(1), 120–128.

Kasmir, K. (2016). Manajemen Sumber Daya Manusia Teori dan Praktik. PT. Rajagrafindo Persada.

Khazaei, K., Khalkhali, A., & Eslami, N. (2011). Relationship Between Organizational Citizenship Behavior And Performance of School Teachers In West Of Mazandaran Province. World Applied Sciences Journal, 13(2), 324–330.

Kristanto, H. (2015). Keadilan Organisasional, Komitmen Organisasional, Dan Kinerja Karyawan. Jurnal Manajemen Dan Kewirausahaan, 17(1), 86–98. https://doi.org/10.9744/jmk.17.1.86–98

Leonardo, E., & Andreani, F. (2015). Pengaruh Pemberian Kompensasi Terhadap Kinerja Karyawan Pada PT. KOPANITIA. AGORA, 3(2), 28–31. https://doi.org/10.1029/GL008i001p00077

Mangkunegara, A. A. (2014). Evaluasi Kinerja Sumber Daya Manusia. Refika Aditama.

Mangkunegara, A. A. A. P. (2013). Manajemen Sumber Daya Manusia Perusahaan (Anna (ed.)). PT Remaja Rosdakarya.

Mangkunegara, A. A. P. (2017). Manajemen Sumber Daya Manusia. Remaja Rosdakarya.

Mathis, Robert L., J. H. J. (2015). Human Resource Management : Essential Perspectives (Cengage Le).

Moeheriono, M. (2012). Pengukuran Kinerja Berbasis Kompetensi. PT Rajagrafindo Persada.

Mohamed, W. S. E. D. (2016). Investigating the Relationship between Job Satisfaction and Organizational Citizenship Behavior among Beni Suef Cement Company Employees. Arabian Journal of Business and Management Review, 6(5), 1–7. https://doi.org/10.4172/2223-5833.1000259

Nasution, M. I., Fahmi, M., Jufrizen, J., Muslih, M., & Prayogi, M. A. (2020). The Quality of Small and Medium Enterprises Performance Using the Structural Equation Model-Part Least Square (SEM-PLS). Journal of Physics: Conference Series, 1477(2020), 1–7. https://doi.org/10.1088/1742-6596/1477/5/052052

Noor, J. (2013). Penelitian Ilmu Manajemen. Kencana Prenada Media Group.

Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. SAGE Publications, Inc.

Polat, S. (2016). The Relationship Between Organizational Justice Perceptions , Level of School and Administrator Trust, and Organizational Citizenship Behaviors of Secondary School Teachers in Turkey . Administrator, 41(October), 1–35.

Prihono, Budiartha, I. K., & Astika, I. B. P. (2016). Pengaruh Motivasi, Budaya Organisasi dan Spiritualitas pada Kinerja Pegawai Kantor Pelayanan Perbendaharaan Negara di Provinsi Bali. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 5(7), 2063–2090.

Putra, B. A. I., & Dewi, A. A. S. K. (2016). Pengaruh Kepuasan Kerja Dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior. E-Jurnal Manajemen Universitas Udayana, 5(8), 4892–4920. https://doi.org/10.21831/economia.v9i1.1372

Sakti, P. (2020). Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja, Permata Sakti. Jurnal Ilmiah Manajemen Dan Bisnis, 21(1), 60–68.

Sanhaji, A., Soetjipto, B. E., & Suharto. (2016). Pengaruh Keadilan Organisasi Dan Budaya Organisasi Terhadap Perilaku Kewargaan Organisasi Melalui Komitmen Organisasi Dan Kepuasan Kerja. Jurnal Pendidikan, 1(5), 917–926.

Sari, R. N. I., & Hadijah, H. S. (2016). Peningkatan Kinerja Pegawai Melalui Kepuasan Kerja Dan Disiplin Kerja. Jurnal Pendidikan Manajemen Perkantoran, 1(1), 204. https://doi.org/10.17509/jpm.v1i1.3389

Sihombing, E. E., & Nasution, K. K. (2020). Analisis Faktor-Faktor Yang Mempengaruhi Organizational Citizenship Behavior (OCB) Pegawai Kantor-Kantor Kecamatan Kota Padang Sedempuan. Jurnal Education and Development, 8(4), 245–270.

Sinambela, L. P. (2012). Kinerja Pegawai Teori Pengukuran Dan Implikasi. Graha Ilmu.

Srimulyani, V. A., Kurniawati, D., & Rustiyaningsih, S. (2017). Keadilan Organisasional Dan Konsekuensinya Terhadap Organizational Citizenship Behavior Guru Sma Dan Smk Kota Madiun. Jurnal Manajemen Indonesia, 17(2), 1. https://doi.org/10.25124/jmi.v17i2.1063

Susilo, M. A., Jufrizen, J., & Khair, H. (2023). Pengaruh Iklim Organisasi dan Motivasi terhadap Kinerja Pegawai melalui Organizational Citizenship Behavior. Jesya (Jurnal Ekonomi Dan Ekonomi Syariah), 6(1), 587–605.

Sutrisno, E. (2012). Manajemen Sumber Daya Manusia. Kencana Prenada Media Group.

Tambe, S., & Meera, S. (2014). A Study of organizational citizenship behaviour ( OCB ) and Its dimensions : A literature Review. International Research Journal of Business and Management, 1(January), 67–73.

Ticoalu, L. K. (2013). Organizational Citizenship Behavior (OCB) Dan Komitmen Organisasi Pengaruhnya Terhadap Kinerja Karyawan. Jurnal EMBA, 1(4), 782–790.

Ulupui, I. G. K. (2005). Pengaruh Partisipasi Anggaran,Persepsi Keadilan Distributif,Keadilan Prosedurial, Dan Goal Commitment Terhadap Kinerja Dinas. KINERJA, 9(2), 98–112.

Uno, H. B., & Lamatenggo, N. (2012). Teori Kinerja Dan Pengukurannya. PT Bumi Aksara.

Wiandari. (2017). Kepemimpinan, Total Quality Management, Perilaku Produktif Karyawan, Kinerja Karyawan dan Kinerja Perusahaan. Jurnal Manajemen Dan Bisnis, 14(2), 61–78.

Wibowo. (2013). Manajemen Kinerja. Rajawali Pers.

Widyaningrum, M. E. (2010). Pengaruh Keadilan Organisasi Terhadap Kepuasan Kerja, Komitmen Dan Organizational Citizenship Behavior Pegawai (Studi Kasus di Rumah Sakit Bersalin Pura Raharja Surabaya) Tahun 2009. Majalah Ekonomi, 20(1), 100–118.

Wirawan, W. (2015). Manajemen Sumber Daya Manusia (Pertama). PT Raja Grafindo Persada.

Wiryanata, I. (2014). Pengaruh Partisipasi Anggaran, Keadilan Prosedural, Keadilan Distributif, Dan Goal Commitment Pada Kinerja Organisasi. E-Jurnal Akuntansi, 7(1), 135–149.

Zelmiyanti, R. (2017). Keadilan Prosedur Dan Kepercayaan Wp Terhadap Otoritas Pajak: Analisis Mediasi Kepatuhan Pajak. Jurnal Riset Akuntansi Dan Keuangan, 4(3), 1101–1110. https://doi.org/10.17509/jrak.v4i3.4662
     Plum Analytic Metrics

Published
2023-06-01

Most read articles by the same author(s)

Obs.: This plugin requires at least one statistics/report plugin to be enabled. If your statistics plugins provide more than one metric then please also select a main metric on the admin's site settings page and/or on the journal manager's settings pages.