Abstract
Despite employee engagement’s centrality as a construct, clear
theoretical and operational definitions are few and far between. We
argue for re-conceptualizing engagement, grounding it in the vast
psychological literature on human motivation. Herein lies the paper’s
contribution; we argue that the apparent conceptual proliferation can be
understood as attempts to draw ever nearer to key motivational concepts.
We review engagement definitions and find that they are reducible to a
comprehensive taxonomy of twelve human motives. We consider the impact
of rooting engagement in existing motivational constructs for each of
the following: (a) theory, especially the development of engagement
systems; (b) methods, including the value of applying a comprehensive,
structural approach; and (c) practice, where we emphasize the practical
advantages of clear operational definitions.