The Future of New Media Studies and Big Data Related Threats: A Delphi Study
Esra Bozkanat, Mehmet Fatih ÇömlekçiToday, considering the significant developments in the context of new communication technologies, the impact of these tools in technological, economic, social, and political terms is being studied by interdisciplinary departments. In particular, the new media field, which is in continuous movement due to the digitalization process through the internet and computer technologies, comes to the forefront. The present study aims to identify issues that could be prominent in the future of new media studies by collecting data from experts in the field and open those issues for discussion. The Delphi technique, which is based on receiving controlled feedback from a specific group of experts and through a series of surveys, was used as the research method. As a result of the research, the topics of usage and protection of personal data, social media data analytics, cybersecurity, search engine optimization, and digital political communication will be prominent in the future of new media studies. All of these topics are related to big data and the problems that arise in its use, so the future of new media studies is discussed in light of this concept.
Yeni Medya Çalışmalarının Geleceği ve Büyük Veri Kaynaklı Riskler: Bir Delfi Çalışması
Esra Bozkanat, Mehmet Fatih ÇömlekçiYeni iletişim teknolojileri bağlamında kayda değer gelişmelerin yaşandığı günümüzde, bu araçların teknolojik, ekonomik, toplumsal ve politik anlamda yarattıkları etki birçok disiplinden araştırmacı tarafından incelenmektedir. Özellikle internet, bilgisayar teknolojileri ile dijitalleşmeye bağlı olarak gelişen ve sürekli bir devinim halinde olan yeni medya alanı da bu bağlamda öne çıkmaktadır. Yeni medyanın öncelikli olarak kitle iletişimini ve kişilerarası iletişimi büyük bir dönüşüme uğrattığı düşünüldüğünde, bu alan çerçevesindeki gelecek çalışma ve eğilimlerin tespit edilmesi önem kazanmaktadır. İşte bu çerçevede mevcut çalışmanın amacı yeni medya alanının/çalışmalarının geleceğinde öne çıkması muhtemel konuları alanın uzmanlarından veri toplayarak tespit etmek ve bunları tartışmaya açmaktır. Araştırmada yöntem olarak, belirli bir uzman grubundan ve bir dizi anket yoluyla kontrollü geri bildirim almaya dayanan Delfi metodu kullanılmıştır. Araştırma sonucunda yeni medyanın geleceğinde “kişisel verilerin kullanılması/korunması,” “sosyal medya veri analitiği,” “siber güvenlik,” “çevrimiçi arama motoru optimizasyonu,” ve “dijital siyasal iletişim” başlıklarının ön plana çıktığı görülmüştür. Tüm bu başlıkların büyük veri ve bu verinin kullanılması çerçevesinde ortaya çıkan sorunlarla ilintili olmasına bağlı olarak, yeni medyanın geleceği büyük veri kavramı ışığında tartışmaya açılmıştır.
New media has emerged as a frequently used framework in the 21st century to exhibit the new communication environment and all interactions between technology, image, and sound. In particular, the new media field, which is in continuous movement due to the digitalization process through the internet and computer technologies became prominent. Most generally, new media is defined as forms that are computational and rely on computers for redistribution. In parallel with rapid changes in communication technologies, the definition of the new media field is constantly expanding and becoming interdisciplinary. Considering that the new media have primarily transformed mass communication and interpersonal communication, it is important to identify future work and trends in this area. On the one hand, the presence of national and international companies in the digital sector increases, while on the other hand, multi-disciplinary academic studies are carried out on new media technologies. Also, the use of big data for both commercial and political purposes is widely discussed. In this shifting, rapidly changing and fluid digital world, it is very valuable and also difficult to make predictions about the future of new media studies.
In this context, the present study aims to identify issues that could be prominent in the future of new media studies by collecting data from experts in the field and to open those issues for discussion. First of all, the concept of new media and its historical background will be briefly discussed and various studies from literature about the future of new media will be reviewed. After that, the findings obtained by the Delphi method, which is based on the collection of expert opinions through certain stages and surveys, are analyzed and discussed. The Delphi method is a forecasting process based on the results of multiple rounds of a survey sent to a group of experts. Since multiple sets/rounds of questions are asked and the experts are informed what the group thinks as a whole, the Delphi method seeks to reach an accurate response through consensus. As a result of the research, the topics of usage and protection of personal data, social media data analytics, cybersecurity, search engine optimization, and digital political communication will become prominent in the future of new media studies. As all of these topics are related to big data and problems that arise in its use, the future of new media studies is discussed in light of the big data concept.
In the discussion, economic, social, and political consequences of the misuse of personal information and big data are presented. According to Zuboff (2019), surveillance capitalism unilaterally claims human experience as free raw material for translation into behavioral data. Large tech companies use the data they collect from the internet and social media for marketing, advertising, and commercial gain. Also, the use of big data in combination with micro-targeting can be utilized to gain political advantage, especially during election and referendum periods. On the other hand, the protection of personal data, taking cybersecurity measures and increasing new media literacy levels against the above-mentioned threats play a decisive role in the future of new media. New media applications and technological advances, which have the potential to affect daily life, politics, and social relations, also bring some risks to individuals and societies. In this sense, it is important to be aware of the risks associated with the new communication technologies and big data, to ensure security in cyberspace, to protect personal privacy and to limit technology companies concerning the misuse of online personal data.