A MODEL FOR EFFECTIVELY EVALUATING AND MONITORING PRIMARY HEALTH CARE SERVICES DELIVERY IN THE METRODISTRICT AT THE WESTERN CAPE , SOUTH AFRICA

Ethical Clearance reference number: (Clearance Certificate No | 2020FOBREC826)

The researcher trained between 10-20 interviewers that participated in the data-gathering process. Data was done directly with the respondents on a one-on-one basis. This method is deemed necessary to cut down on the low numbers of returned questionnaires which is a norm. The presence of interviewers ensured that whosoever accepted a questionnaire would respond as the interviewers waited for the response on the spot. Besides, the interviewers were able to answer any questions that were asked by the respondents in respect of the questionnaire. I also received site permission to conduct the research from the Western Cape Department of Health.