Emotional Intelligence as a Predictor of Job Satisfaction and Job Performance

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Edwin Carrillo
Joseph Little, J.D.
Helen Maclennan
Russell Clayton

Abstract

This study analyzed the relationship between emotional intelligence, job satisfaction (JS), and job performance (JP) and the impact each element had on a sample of US working adults. Our review of the literature highlighted the need to research ways to manage these occupational factors. We examined two hypotheses that investigated the use of emotional intelligence as a predictor of employee levels of JS and JP. To test these hypotheses, participants completed a survey using valid psychometric self-report questionnaires. Correlation and simple linear regression methods were used to determine if employee emotional intelligence levels predicted JS and JP levels.

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How to Cite
Carrillo, E., J.D., J. L., Maclennan, H., & Clayton, R. (2020). Emotional Intelligence as a Predictor of Job Satisfaction and Job Performance. The International Journal of Business & Management, 8(1). https://doi.org/10.24940/theijbm/2020/v8/i1/BM2001-054