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User experience of a smartphone-delivered sexual health promotion programme for older adults: Outcomes of a pilot study in the Netherlands
Ana Correia de Barros;
Mariëtte Bergmans;
Kreshnik Hasanaj;
Drianë Krasniqi;
Catarina Nóbrega;
Bruna Carneiro;
Priscila Vasconcelos;
Ana Luísa Quinta-Gomes;
Pedro J Nobre;
Joana Couto da Silva;
Cristina Mendes-Santos
ABSTRACT
Background:
Sexual health is an important component of quality of life among older adults. However, older adults often face barriers in attaining a fulfilling sexual life due to issues such as stigma, lack of information, or difficult access to adequate support.
Objective:
To evaluate the user experience of a self-guided, smartphone-delivered programme to promote sexual health among older adults.
Methods:
The mobile application was made available to community-dwelling older adults in the Netherlands, who freely used the application for a total of eight weeks. User experience and respective components were assessed using bespoke questionnaires, the System Usability Scale, and semi-structured interviews. Quantitative and qualitative data were descriptively and thematically analysed, respectively.
Results:
Fifteen participants, aged 71.7 ± 9.5 (mean ± SD), completed the trial. Participants showed a neutral to positive stance regarding the mobile application’s usefulness and ease of use. Usability was assessed as ‘Ok/Fair’. Participants felt confident using the mobile application. To increase user experience, participants offered suggestions to improve content and interaction, including access to specialised sexual health services.
Conclusions:
The sexual health promotion programme delivered through a smartphone in self-guided mode was usable. Participants’ perception is that improvements to user experience, namely in content and interaction, as well as connection to external services, will likely improve usefulness and acceptance.
Citation
Please cite as:
Correia de Barros A, Bergmans M, Hasanaj K, Krasniqi D, Nóbrega C, Carneiro B, Vasconcelos P, Quinta-Gomes AL, Nobre PJ, Couto da Silva J, Mendes-Santos C
Evaluating the User Experience of a Smartphone-Delivered Sexual Health Promotion Program for Older Adults in the Netherlands: Single-Arm Pilot Study