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Bridging Connectivity Issues in Digital Access and Literacy: Identifying Barriers to Empowering Vulnerable Older Adults in Singapore
Haikel A Lim;
Meng Han Lim;
Sze Win Joanne Lee;
Rou Wei Lim;
Si Min Chua;
Jia Qi Yeo;
Pei Zhen Lynn Teo;
Siew Wen Natalene Sin;
Heng Wen Nerice Ngiam;
Jie-Yin Angeline Tey;
Yi Xin Celine Tham;
Yao Yi Kennedy Ng;
Lian Leng Low;
Kai Wen Aaron Tang
ABSTRACT
Socially isolated older adults of lower socioeconomic privileges are a significant fraction of technologically-advanced developed societies who are at a significant risk for both physical and mental health issues during this global COVID-19 pandemic. This article describes a ground-up initiative for a volunteer-run digital literacy program in Singapore targeting these vulnerable older adults and focuses on the barriers faced in empowering these participants with digital access and literacy in a multilingual society. This article further offers possible solutions to overcoming these hurdles that may provide insight into societies choosing to foray into equipping a vulnerable population with digital skills for the modern intra- and post-pandemic era.
Citation
Please cite as:
Lim HA, Lim MH, Lee SWJ, Lim RW, Chua SM, Yeo JQ, Teo PZL, Sin SWN, Ngiam HWN, Tey JYA, Tham YXC, Ng YYK, Low LL, Tang KWA
Bridging Connectivity Issues in Digital Access and Literacy: Reflections on Empowering Vulnerable Older Adults in Singapore