An Analysis of Sales Information System and Competitive Advantage (Study Case of Ud. Citra Helmet)

Business development in this era of globalization leads companies to use information system in running business relationship by changing the traditional way of working in non-integrated information systems into integrated information systems. The intended use of the integrated information system will improve the effective and efficient way of working, such as the availability of information in real-time, accurate and informative for decision-making for the benefit of operational activities, as well as decision-making for strategic interests and the company's business development. Especially with the application of sales information system, it will improve the company's performance and will affect the competitiveness of companies, which can ultimately increase the maximum profit. However, in reality it is not easy to implement the integrated information system, because it is influenced by the customs, culture and mindset of the user company. It is necessary for running system analysis activity and building an integrated information system by concerning into the needs of users, management, customers and stakeholders. The implementation of integrated information system will increase productivity and achieve the effectiveness and efficiency level of company's operations, through the analysis of sales information system will affect the competitiveness of companies.


INTRODUCTION
Traditional way of working by using nonintegrated information systems will cause inhibition LQ WKH LQIRUPDWLRQ ÀRZ LQ GHFLVLRQ PDNLQJ IRU operational purposes, as well as strategic interest in the development of the company's business.The company needs to implement integrated information system to obtain information that is relatively fast, precise and accurate for decision-making, with the KRSH RI LQÀXHQFLQJ WKH ZD\ RI ZRUNLQJ LPSURYLQJ WKH VPRRWK ÀRZ RI LQIRUPDWLRQ LQ WKH SDWWHUQ OHYHO business value chain, and eventually the company may have competitive advantage compared with company that still apply the system manually.
This research is expected to provide insight to the efforts in order to increase the competitive advantage for the company, with the efforts of analysis and implementation of sales information system WKDW ¿W WKH QHHGV RI XVHUV PDQDJHPHQW FXVWRPHUV DQG VWDNHKROGHUV ZKLFK ¿QDOO\ ZLOO LPSURYH WKH competitive advantage.
The running system analysis, especially the sale of information system includes process evaluation of business sales, order status and monitoring inventory.
Analyzing the running sales process to get a picture of the sales process and then perform sales information system design according to user needs, management, customers, and stakeholders, which ultimately can improve performance at UD. Citra Helmet.
Provide applicable understanding towards knowledge to solve problems that occur in the company in appropriate way to the needs of the company's business and add knowledge to see any problems that occur in every company with the right solution in solving the problem.
By conducting the research based on the UHVHDUFK DLPV LW LV H[SHFWHG WKDW LW ZLOO JLYH EHQH¿W WR WKH FRPSDQ\ 7KH EHQH¿W DUH VXFK DV NQRZLQJ the needs of the company in accordance with the business processes of sales information systems, generating analysis and sales information system that can develop and recognize the level of program application needs, which will be built in order to help company in controlling sales activities.So, it is in line with the strategic development of the company's business.

METHOD
In The methodology of this study is a case study approach, analysis and evaluation and also literature study of the company's documents that related to the use of technology and information systems that exist in the company.The preparation of this methodology is by using the analysis and design of information system in building integrated information system using methodology of FAST (Framework for the Application of System Thinking), which consists of WKH VFRSH GH¿QLWLRQ SUREOHP DQDO\VLV UHTXLUHPHQWV analysis, logical design, decision analysis, physical design and integration, construction and testing, installation and delivery.The methodology is then processed and adapted in line with the conditions of the research object so that the methodological approaches may be more appropriate.
To obtain the processed data, there are three GDWD FROOHFWLRQ WHFKQLTXHV QDPHO\ OLWHUDWXUH VWXG\ which is done by reading articles or writings related to the topic of research through books, journals, and the internet; interviews, which will be conducted with the management and people related to the topic of research; observation, which will be a direct observation on the related parts to the research.7KLV UHVHDUFK LV UHTXLUHG WR GHWHUPLQH WKH UXQQLQJ business processes, the availability and necessary of information, and the application of technology and the observation of performance of those associated

Information System
System information is an organized combination of people, hardware, software, communication network and data resources that collect, transform and distribute information within an organization [1].
Information system is a collection of interrelated component that collect, process, store, and provide output information needed to complete business tasks [2].Completing business tasks is usually a "problem" that has been discussed previously.
From the above understanding it can be concluded that information system is a combination of related components, which are designed to collect, store, process and provide output information needed by the user in an organization. Ref.
[2] states that the used concepts in object orientation is wrapping all the data that describe people, places, events in a container, which is the object itself.
%DVHG RQ WKH DERYH GH¿QLWLRQ LW FDQ EH concluded that system is a collection of components WKDW LPSOHPHQW WKH UHTXLUHPHQWV IXQFWLRQV DQG interfaces of the modeling.System is a group of related components, working together to achieve a common goal by receiving input and producing output in an orderly transformation process.It can be concluded that system is a collection of components that are LQWHUFRQQHFWHG WR LPSOHPHQW UHTXLUHPHQWV IXQFWLRQV and interfaces of the mutual support modeling to achieve a goal.And object-oriented analysis and design is an activity to determine the problem domain and then look for the logical problem solving in a container, which is the object itself.

Object Oriented Concept
In developing the system, object oriented approach can be used [3].The oriented approach itself is an approaching system development that views information system as a collection of objects that interact and work together to accomplish tasks.

Sales Information System
The revenue cycle is a set or collection of business activities and related information process operation associated with the provision of goods and services to customers and collecting cash in payment of the sales transaction [4].The main goal is to provide product, place and right time.
There are four basic business activities that are performed in the revenue cycle [4], namely: (1) Sales Order.(2) Delivery.( 3) Billing and accounts receivable.(4) Cash receipts.From the description, it can be concluded that the sales information is an activity and the activity in the provision of goods and services to customers.

Problem
The problem faced by the UD Citra Helmet FRPSDQ\ LV WKH GHOD\ RI LQIRUPDWLRQ ÀRZ RI VDOHV DFWLYLWLHV VXFK DV WKH GLI¿FXOW\ WR PRQLWRU RUGHU status, customer billing, inventory status, sales report, due to the working way of non-integrated information systems (manual).It makes the obtained information LV OHVV YDOLG DQG GLI¿FXOW WR H[FKDQJH LQIRUPDWLRQ IRU GHFLVLRQ PDNLQJ WR WKH EHQH¿W RI WKH RSHUDWLRQDO DQG strategic interests of company.

Troubleshooting
To provide solutions to the company's problems, it is necessary to do analysis of sales information system and to design an integrated information system that will be developed by building an application program.Proposed design of information systems sales are as follows: 'HVLJQ RI 80/ 'LDJUDP 8VH &DVH 'LDJUDP Proposed: