Please use this identifier to cite or link to this item:
https://doi.org/10.21256/zhaw-27288| Publication type: | Article in scientific journal |
| Type of review: | Open peer review |
| Title: | Effects of cultural intelligence on multicultural team effectiveness : the chain mediation role of common ingroup identity and communication quality |
| Authors: | Shan, Juan Konishi, Mario Pullin, Patricia Lupina-Wegener, Anna |
| et. al: | No |
| DOI: | 10.1002/jts5.115 10.21256/zhaw-27288 |
| Published in: | Journal of Theoretical Social Psychology |
| Volume(Issue): | 5 |
| Issue: | 4 |
| Page(s): | 519 |
| Pages to: | 529 |
| Issue Date: | 2021 |
| Publisher / Ed. Institution: | Wiley |
| ISSN: | 2475-0387 |
| Language: | English |
| Subject (DDC): | 302.2: Communication |
| Abstract: | In a globalizing world, intercultural competence has become increasingly important for university graduates. Using a sample of 177 students participating in study abroad programs organized by a Swiss university and a Chinese university, we investigate antecedents and mediators to multicultural team (MCT) effectiveness. Based on social identity and self-categorization theories, our findings show that cultural intelligence is positively related to common ingroup identity and MCT effectiveness, and common ingroup identity is positively related to communication and MCT effectiveness. Specifically, common ingroup identity and communication quality play a significant full-chain mediating role in the relationship between cultural intelligence and MCT effectiveness. From an international education perspective, these results provide knowledge of strategies and actions necessary to ensure MCT effectiveness in intercultural collaboration. The latter is relevant for international business collaborations with employees, customers, and external stakeholders. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/27288 |
| Fulltext version: | Published version |
| License (according to publishing contract): | CC BY 4.0: Attribution 4.0 International |
| Departement: | School of Management and Law |
| Organisational Unit: | International Management Institute (IMI) |
| Appears in collections: | Publikationen School of Management and Law |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 2021_Shan-etal_Cultural-intelligence-effects-on-multicultural-team-effectiveness.pdf | 695.41 kB | Adobe PDF |  View/Open |
Show full item record
Shan, J., Konishi, M., Pullin, P., & Lupina-Wegener, A. (2021). Effects of cultural intelligence on multicultural team effectiveness : the chain mediation role of common ingroup identity and communication quality. Journal of Theoretical Social Psychology, 5(4), 519–529. https://doi.org/10.1002/jts5.115
Shan, J. et al. (2021) ‘Effects of cultural intelligence on multicultural team effectiveness : the chain mediation role of common ingroup identity and communication quality’, Journal of Theoretical Social Psychology, 5(4), pp. 519–529. Available at: https://doi.org/10.1002/jts5.115.
J. Shan, M. Konishi, P. Pullin, and A. Lupina-Wegener, “Effects of cultural intelligence on multicultural team effectiveness : the chain mediation role of common ingroup identity and communication quality,” Journal of Theoretical Social Psychology, vol. 5, no. 4, pp. 519–529, 2021, doi: 10.1002/jts5.115.
SHAN, Juan, Mario KONISHI, Patricia PULLIN und Anna LUPINA-WEGENER, 2021. Effects of cultural intelligence on multicultural team effectiveness : the chain mediation role of common ingroup identity and communication quality. Journal of Theoretical Social Psychology. 2021. Bd. 5, Nr. 4, S. 519–529. DOI 10.1002/jts5.115
Shan, Juan, Mario Konishi, Patricia Pullin, and Anna Lupina-Wegener. 2021. “Effects of Cultural Intelligence on Multicultural Team Effectiveness : The Chain Mediation Role of Common Ingroup Identity and Communication Quality.” Journal of Theoretical Social Psychology 5 (4): 519–29. https://doi.org/10.1002/jts5.115.
Shan, Juan, et al. “Effects of Cultural Intelligence on Multicultural Team Effectiveness : The Chain Mediation Role of Common Ingroup Identity and Communication Quality.” Journal of Theoretical Social Psychology, vol. 5, no. 4, 2021, pp. 519–29, https://doi.org/10.1002/jts5.115.
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.