Proceedings of The ICECRS
Vol 1 No 1 (2016): "Generating Knowledge through Research", 25-27 October 2016, CAS Auditorium - Universiti Utara Malaysia
Articles

AMALAN PENAMBAHBAIKAN KUALITI BERTERUSAN DALAM INSTITUSI PENDIDIKAN
CONTINUOUS QUALITY IMPROVEMENT PRACTICES IN EDUCATIONAL INSTITUTIONS


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  • Mua’azam Mohamad,
  • Yahya Don,
  • Muhamad Dzahir Kasa
Mua’azam Mohamad
Universiti Utara Malaysia, Malaysia
Yahya Don
Universiti Utara Malaysia, Malaysia
Muhamad Dzahir Kasa
Universiti Utara Malaysia, Malaysia
Picture in here are illustration from public domain image or provided by the author, as part of their works
DOI: https://doi.org/10.21070/picecrs.v1i1.650
Published October 30, 2016
Keywords
  • Quality management,
  • Continuous quality improvement,
  • Quality change readiness
How to Cite
Mohamad, M., Don, Y., & Kasa, M. D. (2016). AMALAN PENAMBAHBAIKAN KUALITI BERTERUSAN DALAM INSTITUSI PENDIDIKAN. Proceedings of The ICECRS, 1(1), picecrs.v1i1.650. https://doi.org/10.21070/picecrs.v1i1.650

Copyright (c) 2016 Mua’azam Mohamad, Yahya Don, Muhamad Dzahir Kasa

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Abstract

With the increasing demand in improving quality education system, the Malaysian Education Ministry has recently adopted a policy aimed at practicing continuous quality improvement (CQI) at all levels and across all states. The key goal is to achieve changes in practice which improve education outcomes. This paper includes the systematic literature review to describe the scenario of quality management practices in industry and quality improvement approaches at various levels in education systems.  Several identified themes were discovered ie the importance of continuous improvement programs, quality management systems and readiness to implement the quality improvement practices. Future research should include the psychology aspects in testing the effectiveness of quality improvement practices.

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