A Software Tool-Based Accessibility Assessment of Public Library Websites in the United States

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  • June 16, 2020
Creator
  • Khawaja, Paul
    • Affiliation: School of Information and Library Science
Abstract
  • This study sought to assess how accessible public library websites are to patrons with disabilities, understand the types of accessibility errors that library websites have, and investigate potential relationships between library website accessibility and demographics of the communities libraries serve. A total of 120 public library website URLs were evaluated on four different types of pages using two software tools, one for testing WCAG 2.1 compliance, and another for readability scores. Results showed that public library websites overwhelmingly fail to meet the accessibility standards required by law in Section 508 of the Rehabilitation Act. Color contrast errors were the most common type of error found for each type of page. It was found that there were no significant relationships between demographics of the communities libraries serve and accessibility errors. Headings:
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  • In Copyright
Advisor
  • Capra, Robert
    • Affiliation: School of Information and Library Science
Degree
  • Master of Science in Information Science
Graduation year
  • 2020
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