Open Access Open Access  Restricted Access Subscription or Fee Access
Total views : 285

Impact of Work Stressors on Career Commitment – A Study of Indian IT Sector Employees

Affiliations

  • Research Scholar (Corresponding Author), Symbiosis International (Deemed University), Pune - 412 115, Maharashtra, India
  • Associate Professor, Symbiosis Institute of Business Management (SIBM) Nagpur, Constituent of Symbiosis International (Deemed University), Pune - 412 115, Maharashtra, India

Abstract


Purpose : The present article aimed to explore the impact of IT work stressors on the career commitment of Indian IT sector employees. The main goals were to study the effects of major stressors on job satisfaction and how they affected ITians’ motivation to pursue their careers, as well as to propose an explanatory model that evaluates the predictors of ITians’ career commitment through the lenses of major stressors from the body of existing literature.

Methodology : Based on theories of conservation of resources, job satisfaction, and integrated model of career change, a research model was designed. A structured questionnaire was rolled out using convenience sampling and snowballing techniques to various Indian IT sector employees. Three hundred fifty-two complete responses were received. The hypotheses were validated using structural equation modeling in Amos.

Findings : The findings showed that ITians’ career commitment was adversely impacted due to job dissatisfaction and prevailing stressful working conditions resulting from job insecurity and heavy perceived workload.

Practical Implications : This study underscored that persistent stressful operating conditions can enervate IT employees and their engagement levels, not only with their jobs but also with their careers. It provides a useful counsel for HR departments and IT employees, emphasizing the need to strike the right balance between health and work objectives to allow the repletion of drained resources quickly to remain pursuant to the desired roadmap of a successful career.

Originality : To our knowledge, no prior study had attempted to explore the implications of Indian IT employees’ stressful dispositions toward their motivation to remain associated with this career field, and the same was the principal scope of this research.


Keywords

Career Commitment, Work Stress, Job Dissatisfaction, Job Insecurity, Heavy Perceived Workload, Information Technology

JEL Classification Codes : L2, L8

Paper Submission Date : July 15, 2023 ; Paper sent back for Revision : August 25, 2023 ; Paper Acceptance Date : September 15, 2023 ; Paper Published Online : November 15, 2023


Full Text:

 |  (PDF views: 2)

References


  • Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423. https://doi.org/10.1037/0033-2909.103.3.411

  • Armstrong, D. J., Brooks, N. G., & Riemenschneider, C. K. (2015). Exhaustion from information system career experience: Implications for turn-away intention. MIS Quarterly, 39(3), 713–727. https://doi.org/10.25300/misq/2015/39.3.10

  • Biswas, W., & Chakraborty, D. (2019). Impact of organizational values, compassion, and well-being on industrial disputes : An empirical study. Prabandhan: Indian Journal of Management, 12(1), 36–51. https://doi.org/10.17010/pijom/2019/v12i1/141427

  • Blau, G. (1989). Testing the generalizability of a career commitment measure and its impact on employee turnover. Journal of Vocational Behavior, 35(1), 88–103. https://doi.org/10.1016/0001-8791(89)90050-x

  • Chakraborty, D., & Altekar, S. (2021). Work from home (WFH), COVID-19, and its impact on women. Prabandhan: Indian Journal of Management, 14(9), 22–29. https://doi.org/10.17010/pijom/2021/v14i9/166294

  • Chakraborty, D., & Biswas, W. (2020). Going green with green HRM practices – A strategic initiative for reinvigorating performance optimization in companies. Prabandhan: Indian Journal of Management, 13(10–11), 8–26. https://doi.org/10.17010/pijom/2020/v13i10-11/156006

  • Chakraborty, D., & Biswas, W. (2021). Enlivening workplace climate through strategic human resource management initiatives:Unleashing its efficacy. Business Perspectives and Research, 9(3), 427–445. https://doi.org/10.1177/2278533720983069

  • Chakraborty, D., Bhatnagar, S. B., Biswas, W., & Dash, G. (2022). The subtle art of effecting a four-day workweek to drive performance. Management and Labour Studies, 47(3), 275–297. https://doi.org/10.1177/0258042X221082893

  • Chakraborty, D., Biswas, W., & Dash, G. (2021). Marching toward “heart work”: Connecting in new ways to thrive amidst COVID-19 crisis. Conflict Resolution Quarterly, 39(1), 7–27. https://doi.org/10.1002/crq.21313

  • Chakraborty, D., Santra, A., & Dhara, S. K. (2019). Factors affecting the liquid workforce in different organizations and its effectiveness. Prabandhan: Indian Journal of Management, 12(4), 44–60. https://doi.org/10.17010/pijom/2019/v12i4/143348

  • Chatterjee, S., & Shukla, A. (2023). Identification and risk profiling of major stressors in the Indian IT sector. Global Business Review, 24(1), 121–136. https://doi.org/10.1177/0972150919886457

  • Colarelli, S. M., & Bishop, R. C. (1990). Career commitment: Functions, correlates, and management. Group & Organization Management, 15(2), 158–176. https://doi.org/10.1177/105960119001500203

  • Cox, T., & Griffiths, A. (2010). Work-related stress: A theoretical perspective. In S. Leka & J. Houdmont (Eds.), Occupational health psychology (pp. 31–56). Wiley-Blackwell.

  • Elst, T. V., De Witte, H. D., & De Cuyper, N. (2014). The job insecurity scale: A psychometric evaluation across five European countries. European Journal of Work and Organizational Psychology, 23(3), 364–380. https://doi.org/10.1080/1359432x.2012.745989

  • Foy, T., Dwyer, R. J., Nafarrete, R., Hammoud, M. S. S., & Rockett, P. (2019). Managing job performance, social support and work-life conflict to reduce workplace stress. International Journal of Productivity and Performance Management, 68(6), 1018–1041. https://doi.org/10.1108/ijppm-03-2017-0061

  • Fu, J.-R. (2011). Understanding career commitment of IT professionals: Perspectives of push–pull–mooring framework and investment model. International Journal of Information Management, 31(3), 279–293. https://doi.org/10.1016/j.ijinfomgt.2010.08.008

  • Hall, D. T. (1971). A theoretical model of career subidentity development in organizational settings. Organizational Behavior and Human Performance, 6(1), 50–76. https://doi.org/10.1016/0030-5073(71)90005-5

  • Hall, D. T. (1976). Careers in organizations. Goodyear Publishing.

  • Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8

  • Hobfoll, S. E. (2011). Conservation of resource caravans and engaged settings. Journal of Occupational and Organizational Psychology, 84(1), 116–122. https://doi.org/10.1111/j.2044-8325.2010.02016.x

  • Holmes, T., & Cartwright, S. (1993). Career change: Myth or reality? Employee Relations, 15(6), 37–53. https://doi.org/10.1108/01425459310047357

  • House, R. J., & Rizzo, J. R. (1972). Role conflict and ambiguity as critical variables in a model of organizational behavior. Organizational Behavior and Human Performance, 7(3), 467–505. https://doi.org/10.1016/0030-5073(72)90030-x

  • Huarng, A. S. (2001). Burnout syndrome among information system professionals. Information Systems Management, 18(2), 15–20. https://doi.org/10.1201/1078/43195.18.2.20010301/31272.3

  • Hughes, J., & Bozionelos, N. (2007). Work-life balance as source of job dissatisfaction and withdrawal attitudes: An exploratory study on the views of male workers. Personnel Review, 36(1), 145–154. https://doi.org/10.1108/00483480710716768

  • Joia, L. A., & De Assis, M. F. S. (2019). Motivations for the IT professional turnaway intention: A Delphi approach. Information Systems Management, 36(3), 228–242. https://doi.org/10.1080/10580530.2019.1625239

  • Jóia, L. A., & Mangia, U. (2017). Career transition antecedents in the information technology area. Information Systems Journal, 27(1), 31–57. https://doi.org/10.1111/isj.12087

  • Kim, M.-J., & Kim, B.-J. (2020). The performance implications of job insecurity: The sequential mediating effect of job stress and organizational commitment, and the buffering role of ethical leadership. International Journal of Environmental Research and Public Health, 17(21), 7837. https://doi.org/10.3390/ijerph17217837

  • Kong, D. T., & Jolly, P. M. (2019). A stress model of psychological contract violation among ethnic minority employees. Cultural Diversity and Ethnic Minority Psychology, 25(3), 424–438. https://doi.org/10.1037/cdp0000235

  • Lee, K., Carswell, J. J., & Allen, N. J. (2000). A meta-analytic review of occupational commitment: Relations with person- and work-related variables. Journal of Applied Psychology, 85(5), 799–811. https://doi.org/10.1037/0021-9010.85.5.799

  • Locke, E. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1343). Rand McNally.

  • London, M. (1983). Toward a theory of career motivation. The Academy of Management Review, 8(4), 620–630. https://doi.org/10.5465/amr.1983.4284664

  • Moore, J. E. (2000). One road to turnover: An examination of work exhaustion in technology professionals. MIS Quarterly, 24(1), 141–168. https://doi.org/10.2307/3250982

  • Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). McGraw-Hill.

  • Patre, S., & Chakraborty, D. (2022). The pandemic, financial struggles, and mental health of students. Indian Journal of Finance, 16(4), 60–67. https://doi.org/10.17010/ijf/2022/v16i4/169175

  • Pazy, A. (1990). The threat of professional obsolescence: How do professionals at different career stages experience it and cope with it? Human Resource Management, 29(3), 251–269. https://doi.org/10.1002/hrm.3930290303

  • Rafiq, M., & Chin, T. (2018). Three-way interaction effect of job insecurity, job embeddedness and career stage on life satisfaction in a digital era. International Journal of Environmental Research and Public Health, 16(9), 1580. https://doi.org/10.3390/ijerph16091580

  • Rand, A. (1964). The virtue of selfishness. Signet.

  • Rathore, S., & Ahuja, V. (2015). Examining the impact of emotional intelligence on organizational role stress: An empirical study of the Indian IT sector. International Journal of Human Capital and Information Technology Professionals, 6(1), 51–63. https://doi.org/10.4018/ijhcitp.2015010105

  • Rhodes, S. R., & Doering, M. (1983). An integrated model of career change. The Academy of Management Review, 8(4), 631–639. https://doi.org/10.5465/amr.1983.4284666

  • Samuel, A., Yue Wah, C., & Juniper, C. (1994). An investigation of the predictors and outcomes of career commitment in three career stages. Journal of Vocational Behavior, 44(1), 1–16. https://doi.org/10.1006/jvbe.1994.1001

  • Serenko, A. (2023). The great resignation: The great knowledge exodus or the onset of the Great Knowledge Revolution? Journal of Knowledge Management, 27(4), 1042–1055. https://doi.org/10.1108/jkm-12-2021-0920

  • Singh, P., Suar, D., & Leiter, M. P. (2012). Antecedents, work-related consequences, and buffers of job burnout among Indian software developers. Journal of Leadership & Organizational Studies, 19(1), 83–104. https://doi.org/10.1177/1548051811429572

  • Sinval, J., & Marôco, J. (2020). Short index of job satisfaction: Validity evidence from Portugal and Brazil. PLoS One, 15(4), e0231474. https://doi.org/10.1371/journal.pone.0231474

  • Vendraminelli, L., Macchion, L., Nosella, A., & Vinelli, A. (2023). Design thinking: Strategy for digital transformation. Journal of Business Strategy, 44(4), 200–210. https://doi.org/10.1108/jbs-01-2022-0009

  • Young, D. K., McLeod, A. J., & Carpenter, D. (2023). Examining the influence of occupational characteristics, gender and work-life balance on IT professionals' occupational satisfaction and occupational commitment. Information Technology & People, 36(3), 1270–1297. https://doi.org/10.1108/itp-08-2020-0572


Refbacks

  • There are currently no refbacks.


Bookmark and Share