초록

Purpose: The purpose of this study was to review journal articles on nurses' communication in order toidentify overall trends in nursing communication and to suggest strategies to improve communication education. Methods: Research that analyzed communication were selected from journal articles in Korea from 2004 to2013 and were reviewed, except review articles. A total of 33 articles were collected. Results: Most research studies used a non-experimental design. Communication ability was measured byvarious instruments; Global Interpersonal Communication Competency (GICC), Primary CommunicationInventory (PCI), ICU Nurse-Physician Questionnaire, communication type, satisfaction, facilitative communication. Nurses’ communication was found to be related to organizational commitment, self leadership, criticalthinking, self-esteem, professional competency and burnout. General characteristics of nurses, including age,education, marital status, position, and practice on experience of psychiatric nursing practice were also associatedwith communication. Conclusion: These results will be used to provide basic data for nursing leaders. The next phase of researchon communication will require use of various approaches and research methods and indicate directions forfurther research.

키워드

커뮤니케이션, 간호사, 간호연구, 문헌분석

참고문헌(22)open

  1. [학술지] 임숙빈 / 2008 / 프리셉터 간호사의 대인 의사소통 능력에 대한 조사연구 / 정신간호학회지 17 (4) : 471 ~ 480

  2. [학술지] Arranz P / 2005 / Evaluation of counselling training program for nursing staff / Journal of Patient Education and Counselling 56 : 233 ~ 239

  3. [학술지] 정광하 / 2011 / 간호사 의사소통의 영향요인 / 동서간호학연구지 17 (2) : 164 ~ 170

  4. [인터넷자료] / National League for Nursing Accrediting Commission 2002 Accreditation Manual

  5. [학술지] KIM,H.S. / 2012 / Outcomes-based Curriculum Development and Student Evaluation in Nursing Education / Journal of Korean Academy of Nursing 42 (7) : 917 ~ 927

  6. [학술지] 신경아 / 2011 / 의사소통 훈련 집단프로그램이 간호대학생의 대인 의사소통과 인간관계에 미치는 효과 / 한국간호교육학회지 17 (2) : 149 ~ 158

  7. [학술지] 손행미 / 2011 / 간호대학 학부과정 의사소통 교과목 현황 및 분석 / 한국간호교육학회지 17 (3) : 426 ~ 434

  8. [학위논문] Lee JJ / 2003 / A study on nurses promoting communication and personal relations

  9. [학술지] Narasimhan ME / 2006 / Improving nurse-physician communication and satisfaction in the intensive care unit with a daily goals worksheet / American Journal of Critical Care 15 (2) : 217 ~ 222

  10. [학술지] 김세영 / 2012 / 프리셉터 간호사의 역할경험 / 간호행정학회지 18 (1) : 33 ~ 45

  11. [학술지] 권혜진 / 2007 / 의료기관내에서의 언어폭력에 관한 연구 / 임상간호연구 13 (2) : 113 ~ 124

  12. [학술지] 강경화 / 2012 / 병원간호사의 의사소통 만족 수준이 조직몰입에 미치는 영향 / 간호행정학회지 18 (1) : 13 ~ 22

  13. [학술지] 박예린 / 2008 / 간호관리자의 촉진적 의사소통과 간호사의 조직몰입, 직무만족 및 임파워먼트 / 정신간호학회지 17 (3) : 342 ~ 352

  14. [학술지] Wooten LP / 2003 / Nurses as implementers of organizational culture / Nursing Economics 21 (6) : 275 ~ 279

  15. [학술지] 허경호 / 2003 / 포괄적 대인 의사소통 능력 척도개발 및 타당성 검증 / 한국언론학보 47 (6) : 15 ~ 408

  16. [단행본] Rubin RB / 1990 / Speech communication:Essays to commemorate the 75th anniversary of the speech communication association / Southern Illinois University Press : 94 ~ 129

  17. [단행본] Balzer-Riley JW / Communication in nursing / Mosby

  18. [단행본] Huber D / 2000 / Leadership and nursing care management / WB Saunders Company

  19. [학술지] 박영숙 / 2009 / 자기이해를 강화한 의사소통 간호교육의 효과 / 정신간호학회지 18 (3) : 361 ~ 368

  20. [학술지] 임순임 / 2012 / 간호사의 의사소통과 셀프리더십이 간호업무성과에 미치는 영향 / 한국직업건강간호학회지 21 (3) : 274 ~ 282

  21. [학술지] 손연정 / 2013 / 중환자실 간호사의 의사소통 능력, 소진이 간호업무성과에 미치는 영향 / 기본간호학회지 20 (3) : 278 ~ 288

  22. [학술지] Finney C / 2008 / Organizational stressors associated with job stress and burnout in correctional officers: A systematic review / BMC Public Health 29 : 13 ~ 82