Determine the Importance of Customer Requirment in QFD Using Importance-Probability Comprehensive Coefficient MethodChinese Full Text
KONG Zao-jie, HAO Yong-jing (Hebei University of Technology, Tianjin 300130,China)
Abstract: This paper introduces the development of QFD and its application, and then formulates the three common methods of deciding thd importance coefficient of customer requirement in HOQ and analyzes the defect of above methods. Appling group AHP method to HOQ to determine the weight is studied. On the base of the analysis, we present a new method——the probability-importance comprehensive coefficient method and analyze its advantages. Finally a simple example is presented.
Keywords：
quality function deployment; house of quality; the probability-importance comprehensive coefficient method; the importance coefficient of customer requirement;
- DOI：
10.13196/j.cims.2001.02.65.kongzj.014
- Series：
- Subject：
- Classification Code：
F406.3
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