Jeannette Durick
Frank Vetere
ABSTRACT
We present a review of literature from the fields of gerontology, gerontechnology, HCI and government policy that deals with social and technical solutions for the ageing population. We highlight common assumptions about ageing people, which we argue are still embedded in much of the research related to the domain of ageing. This paper challenges six common assumptions across four broad themes that we identified in the literature. It aims to provide a reminder and resource for designers to eschew assumptions during designing technology for 'older' users.
- Aberdeen, L., & Bye, L.-A. (2013). Challenges for Australian sociology: Critical ageing research -- ageing well? Journal of Sociology, 49(1), 3--21.Google Scholar
Cross Ref
- Andrews, K. (2002). National Strategy for an Ageing Australia: An Older Australia, Challenges and Opportunities for all. Commonwealth of Australia, 1--71.Google Scholar
- Asquith, N. (2009). Positive ageing, neoliberalism and Australian sociology. Journal of Sociology, 45(3), 255--269.Google ScholarCross Ref
- Australian Bureau of Statistics (ABS). (2009). Future Population Growth and Ageing. 1--6.Google Scholar
- Australian Local Government Association (ALGA). (2006). Age-friendly built environments. 1--20.Google Scholar
- Bannon, L. (1992). From Human Factors to Human Actors: The Role of Psychology and Human-Computer Interaction Studies in System Design. In J. M. Greenbaum & M. Kyng (Eds.), Design at Work: Cooperative Design of Computer Systems (pp. 25--44): Routledge. Google ScholarDigital Library
- Binder, T., de Michelis, G., Ehn, P., Jacucci, G., Linde, P., & Wagner, I. (2011). Design Things (Design Thinking, Design Theory) (Kindle ed.).Google Scholar
- Blythe, M. A., Monk, A. F., & Doughty, K. (2005). Socially dependable design: The challenge of ageing populations for HCI. Interacting with Computers, 17(6), 672--689. Google ScholarDigital Library
- Buys, L., Lovie-Kitchin, J., Barnette, J., David, N., Anderson, D., Boulton-Lewis, G., et al. (2005). Active and Productive Ageing: What is the Real Experience of Australians?, Research Bulletin (Vol. 1): National Seniors Productive Research Centre (NSPAC).Google Scholar
- Buys, L., & Miller, E. (2006). The meaning of "active ageing" to older Australians: Exploring the relative importance of health, participation and security. In 39th Australian Association of Gerontology Conference.Google Scholar
- Coleman, R. (2001). Drivers of change, Living longer -- the new context for design. London, UK: The Design Council.Google Scholar
- Coleman, R., Lebbon, C., Clarkson, J., & Keates, S. (2003). From margins to mainstream. In J. Clarkson, R. Coleman, S. Keates & C. Lebbon (Eds.), Inclusive Design: Design for the Whole Population. London: Springer.Google Scholar
- Coleman, R., & Myerson, J. (2001). Improving Life Quality by Countering Design Exclusion. Gerontechnology, 1(2), 88--102.Google ScholarCross Ref
- Connell, J., Grealy, C., Olver, K., & Power, J. (2008). Comprehensive scoping study on the use of assistive technology by frail older people living in the community. Urbis.Google Scholar
- Cornejo, R., Tentori, M., & Favela, J. (2013). Ambient Awareness to Strengthen the Family Social Network of Older Adults. Computer Supported Cooperative Work (CSCW), 1--36. Google ScholarDigital Library
- Cross, N. (1982). Designerly ways of knowing. Design Studies, 3(4), 221--227.Google ScholarCross Ref
- Crowley, J. (2006). Editorial. International Social Science Journal, 58(190), 539--543.Google ScholarCross Ref
- Department of Communities Child Safety and Disability Services (DOCCSDS). (2012; original in 2002). Ageing - Myth and Reality. Queensland Government, 1--43.Google Scholar
- Department of Health and Ageing (DOHA). (2005). A literature review and description of the regulatory framework. Commonwealth of Australia.Google Scholar
- Department of Health and Ageing (DOHA). (2008). Ageing and Aged Care in Australia. Commonwealth of Australia, 1--45.Google Scholar
- Fozard, J. L. (2002). Gerontechnology--Beyond Ergonomics and Universal Design. Gerontechnology, 1(3), 137--139.Google Scholar
- Gerling, K. M., Schild, J., & Masuch, M. (2010). Exergame design for elderly users: the case study of SilverBalance. In Proceedings of the 7th International Conference on Advances in Computer Entertainment Technology, 66--69. Google ScholarDigital Library
- Granat, C., Pino, M., Legouverneur, G., Vidal, J. S., Bidaud, P., & Rigaud, A. S. (2013). Robot services for elderly with cognitive impairment: Testing usability of graphical user interfaces. Technology and Health Care.Google Scholar
- Grosinger, J., Vetere, F., & Fitzpatrick, G. (2012). Agile Life: Addressing Knowledge and Social Motivations for Active Aging, OZCHI'12 (pp. 162--165). Melbourne, Victoria, Australia: ACM Press. Google ScholarDigital Library
- Hallewell Haslwanter, J. D., & Fitzpatrick, G. (2013). The Development of a sensor-based System for older People: A Case Study, HCI 2013 (pp. 1--10). Brunel University, UK.Google ScholarCross Ref
- Harvey, P. W., & Thurnwald, I. (2009). Ageing well, ageing productively: The essential contribution of Australia's ageing population to the social and economic prosperity of the nation. Health Sociology Review, 18(4), 379--386.Google ScholarCross Ref
- Hernández-Encuentra, E., Pousada, M., & Gómez-Zúñiga, B. (2009). ICT and Older People: Beyond Usability. Educational Gerontology, 35(3), 226--245.Google ScholarCross Ref
- Ijsselsteijn, W., Nap, H. H., de Kort, Y., & Poels, K. (2007). Digital game design for elderly users. In Proceedings of the 2007 conference on Future Play, 17--22. Google ScholarDigital Library
- Jaeger, B. (2005). The Inclusion of Senior Citizens in the Information Society - What have we learned? In B. Jaeger (Ed.), Young Technologies in Old Hands: An International View on Senior Citizens' Utilization of ICT (pp. 77--112). Copenhagen: DJOF Publishing.Google Scholar
- Kendig, H., & Browning, C. (2011). Directions for Ageing Well in a Healthy Australia. Academy of the Social Sciences, 31(2), 23--30.Google Scholar
- Keyani, P., Hsieh, G., Mutlu, B., Easterday, M., & Forlizzi, J. (2005). DanceAlong: supporting positive social exchange and exercise for the elderly through dance, CHI '05 extended abstracts on Human factors in computing systems (pp. 1541--1544). Portland, OR, USA: ACM. Google ScholarDigital Library
- Laslett, P. (1991). A fresh map of life: The emergence of the third age. Harvard University Press.Google Scholar
- Lindley, S. E., Harper, R., & Sellen, A. (2008). Designing for elders: exploring the complexity of relationships in later life. In Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction-Volume 1, 77--86. Google ScholarDigital Library
- Melenhorst, A., Rogers, W. A., & Bouwhuis, D. G. (2006). Older adults' motivated choice for technological innovation: Evidence for benefit-driven selectivity. Psychology and Aging, 21(1), 190--195.Google ScholarCross Ref
- Mubin, O., Shahid, S., & Al Mahmud, A. (2008). Walk 2 Win: towards designing a mobile game for elderly's social engagement. In Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction-Volume 2, 11--14. Google ScholarDigital Library
- National Seniors Productive Ageing Centre (NSPAC). (2013). Staying Connected: Social Engagement and Wellbeing Among Mature Age Australians. Commonwealth of Australia, 1--25.Google Scholar
- Östlund, B. (2005). Design Paradigms and Misunderstood Technology: The Case of Older Users. In B. Östlund (Ed.), Young Technologies in Old Hands: An International View on Senior Citizens' Utilization of ICT (pp. 25--39). Copenhagen: DJOF Publishing.Google Scholar
- Östlund, B. (2008). The Revival of Research Circles: Meeting the Needs of Modern Aging and the Third Age. Educational Gerontology, 34(4), 255--266.Google ScholarCross Ref
- Oulasvirta, A., Rattenbury, T., Ma, L., & Raita, E. (2012). Habits make smartphone use more pervasive. Personal and Ubiquitous Computing, 16(1), 105--114. Google ScholarDigital Library
- Pedell, S., Vetere, F., Kulik, L., Ozanne, E., & Gruner, A. (2010). Social isolation of older people: the role of domestic technologies, Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction (pp. 164--167). Brisbane, Australia: ACM Press. Google ScholarDigital Library
- Phelan, E. A., Anderson, L. A., LaCroix, A. Z., & Larson, E. B. (2004). Older Adults' Views of "Successful Aging"---How Do They Compare with Researchers' Definitions? Journal of the American Geriatrics Society, 52(2), 211--216.Google ScholarCross Ref
- Robertson, T., Durick, J., Brereton, M., Vaisutis, K., Vetere, F., Nansen, B., et al. (2013). Emerging Technologies and the Contextual and Contingent Experiences of Ageing Well. In P. Kotzé, G. Marsden, G. Lindgaard, J. Wesson & M. Winckler (Eds.), Human-Computer Interaction -- INTERACT 2013 (Vol. 8119, pp. 582--589). Berlin: Springer.Google Scholar
- Robertson, T., Durick, J., Brereton, M., Vetere, F., Howard, S., & Nansen, B. (2012). Knowing Our Users: Scoping Interviews in Design Research with Ageing Participants, OZCHI'12 (pp. 517--520). Melbourne, Victoria, Australia: ACM Press. Google ScholarDigital Library
- Robertson, T., & Loke, L. (2009). Designing Situations, OZCHI 2009 (pp. 1--8). Melbourne, Australia: ACM Press. Google ScholarDigital Library
- Rogers, Y., & Marsden, G. (2013). Does he take sugar?: moving beyond the rhetoric of compassion. interactions, 20(4), 48--57. Google ScholarDigital Library
- Romero, N., Sturm, J., Bekker, T., de Valk, L., & Kruitwagen, S. (2010). Playful persuasion to support older adults' social and physical activities. Interacting with Computers, 22(6), 485--495. Google ScholarDigital Library
- Rook, K. S. (1987). Reciprocity of social exchange and social satisfaction among older women. Journal of Personality and Social Psychology, 52(1), 145--154.Google ScholarCross Ref
- Russell, C., Campbell, A., & Hughes, I. (2008). Ageing, social capital and the Internet: Findings from an exploratory study of Australian 'silver surfers'. Australasian Journal on Ageing, 27(2), 78--82.Google ScholarCross Ref
- Sengers, P., & Gaver, B. (2006). Staying open to interpretation: engaging multiple meanings in design and evaluation. In Proceedings of the 6th conference on Designing Interactive systems, 99--108. Google ScholarDigital Library
- Sharp, H., Preece, J. & Rogers, Y. (Eds.). (2011). Interaction Design: beyond human-computer interaction: John Wiley & Sons, Ltd. Google ScholarDigital Library
- Tang, J. C., Xiao, R., Hoff, A., Venolia, G., Therien, P., & Roseway, A. (2013). HomeProxy: Exploring a Physical Proxy for Video Communication in the Home. In CHI 2013. Google ScholarDigital Library
- Waycott, J., Vetere, F., Pedell, S., Kulik, L., Ozanne, E., Gruner, A., & Downs, J. (2013). Older adults as digital content producers, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 39--48). Paris, France: ACM. Google ScholarDigital Library
- World Health Organization (WHO). (2002). Active Ageing: A Policy Framework. 1--59.Google Scholar
Index Terms
- Dispelling ageing myths in technology design
Recommendations
Designing Interactions for the Ageing Populations
CHI EA '18: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing SystemsWe are experiencing two revolutions: ubiquitous digital technology and world-wide population aging: digital devices are becoming ubiquitous, and older people are becoming the largest demographic group. However, despite the recent increase in related CHI ...
Designing Mobile Interactions for the Ageing Populations
CHI EA '17: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing SystemsWe are concurrently witnessing two significant shifts: mobiles are becoming the most used computing device; and older people are becoming the largest demographic group. However, despite the recent increase in related CHI publication, older adults ...
Rethinking Mobile Interfaces for Older Adults
CHI EA '16: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing SystemsThis SIG advances the study of mobile user interfaces for the aging population. The topic is timely, as the mobile device has become the most widely used computer terminal and at the same time the number of older people will soon exceed the number of ...
Comments