The Primary Systems Affecting Selling Transactions
Ronald R. Sims
(Auburn University at Montgomery, Alabama, USA)
John G. Veres
(Auburn University at Montgomery, Alabama, USA)
Howard E. Bowens
(Case Western Reserve University, Cleveland, Ohio, USA)
62
Abstract
This article focuses on an analysis of the interaction between the key systems involved in the selling transaction in a department store of the retail industry: the sales person; the customer; the merchandise and the electronic point‐of‐sale cash register. In addition some aspects of the technical system of policies and procedures are discussed as they are necessary to clarify particular points during the analysis.
Keywords
Citation
Sims, R.R., Veres, J.G. and Bowens, H.E. (1984), "The Primary Systems Affecting Selling Transactions", Industrial Management & Data Systems, Vol. 84 No. 9/10, pp. 28-32. https://doi.org/10.1108/eb057379
Publisher
:MCB UP Ltd
Copyright © 1984, MCB UP Limited