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Wholesome learning about self and others through sensitivity training: Experiences of Indian MBA students

Richa Awasthy (Department of Organizational Behaviour, International Management Institute, New Delhi, India)
Dinesh Jaisinghani (Department of Finance, International Management Institute, New Delhi, India)
Rajen K Gupta (Department of Organizational Behaviour, Management Development Institute, Gurgaon, India)

Journal of Indian Business Research

ISSN: 1755-4195

Article publication date: 16 November 2015

330

Abstract

Purpose

The purpose of the present paper is to examine the role of sensitivity training (ST) methods at higher education institutions as a service provider for future managers’ qualifications.

Design/methodology/approach

A qualitative content analysis of the narratives logs of participants of a ST was carried out.

Findings

The data collected reveal influential impact of ST on MBA students. It discusses the students’ journey from unknowing to knowing through self-discovery route. Specifically, there are five connecting points in ST: experience, trust, understand, learn and apply. At an abstraction level, overall this experience can be equated with feeling of being “self rejuvenated”.

Research limitations/implications

The study is confined to the participants of MBA-HR course. More insights can be obtained by replicating the study for participants from different programmes.

Originality/value

The original contribution of the study lies in revisiting the experiential learning (EL) process in ST. ST is a kind of EL, yet different in the process, as it mediates through trust building.

Keywords

Acknowledgements

The authors would like to thank the MBA-HR students for providing their logs.

Citation

Awasthy, R., Jaisinghani, D. and Gupta, R.K. (2015), "Wholesome learning about self and others through sensitivity training: Experiences of Indian MBA students", Journal of Indian Business Research, Vol. 7 No. 4, pp. 338-359. https://doi.org/10.1108/JIBR-07-2014-0049

Publisher

:

Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited

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