Towards the reconciliation of knowledge management and e‐collaboration systems

The purpose of this paper is to propose an intelligent infrastructure for the reconciliation of knowledge management and e‐collaboration systems.

Literature on e‐collaboration, information management, knowledge management, learning process, and intellectual capital is mobilised in order to build the conceptual framework.

This paper presents a conceptual framework including a set of concepts and guidelines that can be used to specify an efficient knowledge infrastructure for networked enterprises.

Results from this study uphold the emerging research area of knowledge management in e‐collaboration systems. The proposed framework derived purely from theory and conceptual analysis; more work needs to be done in order to validate and experiment with the framework. Future research remains be carried out to apply the framework on a broader scale, and in particular to determine its applicability relative to various collaboration patterns and current technology development.

Results from this study are important for networked enterprises, especially knowledge‐intensive enterprises, who intend to build e‐collaboration systems to organize their knowledge base and to share it with their partners.

This paper is one of the first to address collaborative knowledge management in e‐collaboration systems with a focus on the promotion of learning process and the creation of intellectual capital.