Idiosyncratic deals and occupational well-being in the hospitality industry: the mediating role of organization-based self-esteem
International Journal of Contemporary Hospitality Management
ISSN: 0959-6119
Article publication date: 20 August 2021
Issue publication date: 20 October 2021
Abstract
Purpose
This paper aims to investigate how different types of idiosyncratic deals (i-deals) in the hospitality industry enhance occupational well-being (OWB) through organization-based self-esteem (OBSE).
Design/methodology/approach
In 2019, 679 questionnaires were distributed to middle- and high-level managerial staff who had worked in high-end hotels in China for at least 1 year, and 642 valid responses were collected. The survey data were analyzed using structural equation modeling. Follow-up interviews were conducted with 20 hotel managers to verify and lend additional support to the survey findings.
Findings
Both task i-deals and career and incentives i-deals positively affected OBSE and OWB, whereas flexibility i-deals negatively affected OBSE. OBSE positively affected OWB, thereby mediating the relationships between the three types of i-deals and OWB.
Originality/value
This study is groundbreaking in its exploration of how various i-deals contribute to OWB through OBSE among middle- and high-level managerial staff. The findings provide initial evidence of the links between i deals, OBSE and OWB and demonstrate how i-deals can address the practical problem of the shortage and loss of competent operational and administrative talent in the hospitality industry.
Keywords
Acknowledgements
The authors would like to acknowledge the financial support of Major Project of the National Social Science Foundation of China, P. R. China [20ZD04]; The Fundamental Research Funds for the Central Universities [63213023]; The Fundamental Research Funds for Young Scholars of CTSM-NKU; The Hong Kong Polytechnic University, Hong Kong SAR.
Citation
Sun, N., Song, H. and Li, H. (2021), "Idiosyncratic deals and occupational well-being in the hospitality industry: the mediating role of organization-based self-esteem", International Journal of Contemporary Hospitality Management, Vol. 33 No. 10, pp. 3797-3813. https://doi.org/10.1108/IJCHM-02-2021-0217
Publisher
:Emerald Publishing Limited
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