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Understanding information seeking in digital libraries: antecedents and consequences

Xianjin Zha (School of Information Management, Wuhan University, Wuhan, China)
Wentao Wang (School of Information Management, Wuhan University, Wuhan, China)
Yalan Yan (School of Management, Wuhan University of Science and Technology, Wuhan, China)
Jinchao Zhang (School of Information Management, Wuhan University, Wuhan, China)
Daochen Zha (School of Computer, Wuhan University, Wuhan, China)

Aslib Journal of Information Management

ISSN: 2050-3806

Article publication date: 16 November 2015

2503

Abstract

Purpose

The purpose of this paper is to explore the antecedents of information seeking in digital libraries from the perspectives of the Technology Acceptance Model and flow experience, as well as the consequences from the perspectives of self-efficacy in getting information and individual performance.

Design/methodology/approach

A research model is developed and tested using questionnaires and, partial least squares structural equation modeling.

Findings

The effect of flow experience on information seeking in digital libraries is the largest one. Meanwhile, flow experience fully mediates the effects of ease of use and usefulness on information seeking in digital libraries which further leads to self-efficacy in getting information and individual performance.

Practical implications

Librarians should help users to experience more stable and sustainable flow by providing dependable, prompt, personalized and professional service to them. Librarians should try their best to provide diversified user training so as to guide potential users to seek information in digital libraries.

Originality/value

This study contributes to the theoretical development of the structural model exploring information seeking in digital libraries, presenting a new view for digital library research and practice alike.

Keywords

Acknowledgements

This study is supported by the National Natural Science Foundation of China (NSFC) (Grant No. 71573195) and the National Training Programs of Innovation and Entrepreneurship for Undergraduates of China (Grant No. 1410486065).

Citation

Zha, X., Wang, W., Yan, Y., Zhang, J. and Zha, D. (2015), "Understanding information seeking in digital libraries: antecedents and consequences", Aslib Journal of Information Management, Vol. 67 No. 6, pp. 715-734. https://doi.org/10.1108/AJIM-12-2014-0167

Publisher

:

Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited

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