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Using adverse events in health‐care quality improvement: results from a British acute hospital

Kieran Walshe (Senior Research Fellow at the Health Services Management Centre, at the University of Birmingham, UK. At the time of writing this article he was Research Co‐ordinator of CASPE Research, based in London.)
Jennifer Bennett (Consultant in Public Health Medicine with the East Sussex Health Authority, based in Brighton, UK.)
David Ingram (Consultant Ophthalmic Surgeon, Brighton Health Care, Sussex Eye Hospital, Brighton, UK.)

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Article publication date: 1 February 1995

718

Abstract

Adverse event monitoring is a problem‐oriented approach to clinical audit and health‐care quality improvement, which was developed and has been widely used in the USA. Briefly explores the technique itself and its evolution. Presents experience gained from the widespread use of the approach in a British acute hospital, and results from one specialty – ophthalmology. Suggests that the study of adverse events in patient care can produce significant improvements in patients’ care, that it is particularly suited to some specialties, and that it should be used alongside other techniques in hospital clinical audit programmes. Concludes that, as the demand for quality‐monitoring information from purchasers and within providers grows, adverse event monitoring may become one of the key techniques for quality assessment and improvement.

Keywords

Citation

Walshe, K., Bennett, J. and Ingram, D. (1995), "Using adverse events in health‐care quality improvement: results from a British acute hospital", International Journal of Health Care Quality Assurance, Vol. 8 No. 1, pp. 7-14. https://doi.org/10.1108/09526869510077979

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MCB UP Ltd

Copyright © 1995, MCB UP Limited

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