Starting on the road to success
Barrie Dale
(Director, UMIST Quality Management Centre)
96
Abstract
Starting the journey towards Total Quality Management can be very complex. The author has surveyed delegates to TQM conferences to see how far down the road their companies are progressing.
Citation
Dale, B. (1991), "Starting on the road to success", The TQM Magazine, Vol. 3 No. 2. https://doi.org/10.1108/eb059527
Publisher
:MCB UP Ltd
Copyright © 1991, MCB UP Limited