Themes in early requirements gathering: The case of the analyst, the client and the student assistance scheme
Abstract
Discusses the qualitative analysis of a case study of analyst‐client communications using grounded theory and themed analyses. Describes in detail the interaction that took place between an analyst and a client in a public sector agency in Tasmania, Australia. Uses a theatrical metaphor to give a representation that encompasses chronological and contextual aspects, providing an immediacy that enables the reader to appreciate how the interaction developed over time. Using concepts derived from the use of grounded theory techniques, demonstrates how these concepts and themes operated in this particular case. Concludes with a general discussion of themes and contextual influences as they occur in the case of the student assistance scheme and other cases studied by the author.
Keywords
Citation
Urquhart, C. (1999), "Themes in early requirements gathering: The case of the analyst, the client and the student assistance scheme", Information Technology & People, Vol. 12 No. 1, pp. 44-70. https://doi.org/10.1108/09593849910250547
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited