Abstract
Generally, museum ambassador is based on various criteria from several assessment stages. The evaluation criteria for the audition stage are: interview, communication, appearance. The assessment criteria for the quarantine stage are: creativity, ability, liveliness, loyalty, responsibility, and written test. The final stage assessment criteria are: ideas, communication, and appearance. In the selection process, the committee used manual method so it was prone to errors. The decision support system used TOPSIS method. SDLC (System Development Life Cycle) was used as a design method. The research showed a score of 100 which means that the system is accepted by users. Meanwhile the user testing to four respondents obtained a percentage of 89.24% which means that the system is worth using. The system was developed in the web. So that is need more research to be developed in mobile.
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