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Negotiation Skills and the HRD Professionals

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Managing Human Resource Development Programs
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Abstract

On completion of this chapter you should be able to:

  • Explain the benefits of negotiation skills for HRD professionals.

  • Describe the negotiations continuum.

  • Explain the elements conflict.

  • Differentiate among the traditional, human relations, and interactionist views of conflict.

  • Explain functional and dysfunctional conflict.

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© 2015 Claretha Hughes and Marilyn Y. Byrd

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Hughes, C., Byrd, M.Y. (2015). Negotiation Skills and the HRD Professionals. In: Managing Human Resource Development Programs. Palgrave Macmillan, New York. https://doi.org/10.1057/9781137492197_9

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