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From Products to Use-Oriented Services

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Sustainable Innovation Strategy

Abstract

As an introduction to this chapter, we will sum up some of the insights that have been presented so far:

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Notes

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  5. Source: http://org.elon.edu/Sustainability/documents/Zipcar% 20FAQs.pdf, accessed on November 11, 2012.

  6. Case originally presented in C. Sempels and M. Vandercammen (2009), Oser le marketing durable: Concilier marketing et développement durable, Paris: Pearson.

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  54. The interested reader will find in P. Pizelle et al., L’innovation par les Usages, several methods and tools to facilitate this transition, like the CAUTIC Method®; see also www.ixiade.com, accessed on February 20, 2013.

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  68. Data for this case comes mainly from O. Mont, C. Dalhammar and N. Jacobsson (2006), “A New Business Model for Baby Prams based on Leasing and Product Remanufacturing,” Journal of Cleaner Production, vol. 14,pp. 1509–1518,with a necessary adaptation to our goals and the methods discussed in this chapter.

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© 2013 Christophe Sempels and Jonas Hoffmann

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Sempels, C., Hoffmann, J. (2013). From Products to Use-Oriented Services. In: Sustainable Innovation Strategy. Palgrave Macmillan, London. https://doi.org/10.1057/9781137352613_6

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