Abstract
Unfortunately, too many people believe that emotions do not belong in the workplace. However, everyone has emotions and emotional triggers. This cannot be avoided. It’s a matter of how we handle them that determines whether one is emotionally intelligent or not.
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© 2011 Joan Marques, Satinder Dhiman, and Jerry Biberman
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Ferguson, L.J. (2011). Carrying Emotions at Work. In: Marques, J., Dhiman, S., Biberman, J. (eds) Stories to Tell Your Students. Palgrave Macmillan, New York. https://doi.org/10.1057/9780230370432_19
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DOI: https://doi.org/10.1057/9780230370432_19
Publisher Name: Palgrave Macmillan, New York
Print ISBN: 978-1-349-29738-2
Online ISBN: 978-0-230-37043-2
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