Skip to main content

Understanding Failure in International Retailing: An Institutional Framework for Future Investigation

  • Chapter
Institutional Impacts on Firm Internationalization

Abstract

Retailing is rapidly becoming a global industry, and many of the world’s well-known retailers already derive a large part of their sales from international operations. The last two decades have witnessed increase in retail foreign direct investment (FDI) into a range of emerging markets across East Asia, Central and Eastern Europe and Latin America. A small group of food and general merchandise retailers from Western Europe, and to a lesser extent, North America have led the way (Coe and Wrigley, 2007: 341). On average, the top 250 retailers operated in 6.8 countries in 2007 up from 6.2 countries in 2006 and 5.9 in 2005 (Deloitte, 2009). In total, 21.3 per cent of sales came from outside retailers’ home countries (Deloitte, 2009). The average Top 250 European retailers had a presence in 14.9 countries in 2010, up from 11.1 countries in 2007, and over 40 per cent of their total sales were from foreign operation in 2010, up from 35.1 per cent in 2009 (Deloitte, 2012). French and German retailers are the most international in scope (Deloitte, 2012). The estimated global retail sale for the Top 250 retailers in 2010 was US$ 3.94 trillion (Deloitte, 2012).

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Ahlstrom, D., Bruton, G.D. and Yeh, K.S. (2008). Private Firms in China: Building Legitimacy in an Emerging Economy, Journal of World Business, 43: 385–99.

    Article  Google Scholar 

  • Alexander, N. (1995). Internationalisation: Interpreting the Motives. In McGoldrick, P.J. and Davies, G. (Eds.) International Retailing: Trends and Strategies. London: Pitman: 77–98.

    Google Scholar 

  • Alexander, N. (1997). International Retailing. Oxford: Blackwell Business.

    Google Scholar 

  • Alexander, N. and Quinn, B. (2002). International Retail Divestment, International Journal of Retail & Distribution Management, 30(2): 112–25.

    Article  Google Scholar 

  • Aoyama, Y. (2007). Oligopoly and Structural Paradox of Retail TNCs: An Assessment of Carrefour and Wal-Mart in Japan, Journal of Economic Geography, 7(4): 471–90.

    Article  Google Scholar 

  • Arnold, S. J., Handelman, J. and Tigert, D.J. (1996). Organisational Legitimacy and Retail Store Patronage, Journal of Business Research, 35: 229–39.

    Article  Google Scholar 

  • Arnold, S.J., Kozinets, R.V. and Handelman, J.M. (2001). Hometown Ideology and Retailer Legitimation: The Institutional Semiotics of Wal-Mart Flyers, Journal of Retailing, 77(2): 243–71.

    Article  Google Scholar 

  • Benito, G. (1997). Divestment of Foreign Production Operations, Applied Economics, 29(10): 1365–77.

    Article  Google Scholar 

  • Benito, G. and Welch, L.S. (1997). De-internationalisation, Management International Review, 37 (Special Issue 2): 7–25.

    Google Scholar 

  • Bianchi, C. and Arnold, S.J. (2004). An Institutional Perspective on Retail Internationalisation Success: Home Depot in Chile, International Review of Retail, Distribution and Consumer Research, 14(2): 149–69.

    Article  Google Scholar 

  • Bianchi, C. and Mena, J. (2004). Defending the Local Market Against Foreign Competitors: The Example of Chilean Retailers, International Journal of Retail & Distribution Management, 32(10): 495–504.

    Article  Google Scholar 

  • Bianchi, C. and Ostale, E. (2006). Lessons Learned from Unsuccessful Internationalisation Attempts: Examples of Multinational Retailers in Chile, Journal of Business Research, 59(1): 140–47.

    Article  Google Scholar 

  • Burt, S., Dawson, J. and Sparks, L. (2003). Failure in International Retailing: Research Propositions, International Review of Retail, Distribution and Consumer Research, 13(4): 355–73.

    Article  Google Scholar 

  • Burt, S., Mellahi, K., Jackson, P. and Sparks, L. (2002). Retail Internationalisation and Retail Failure: Issues from the Case of Marks and Spencer, International Review of Retail, Distribution and Consumer Research, 12(2): 191–219.

    Article  Google Scholar 

  • Cairns, P., Doherty, A.M., Alexander, N. and Quinn, B. (2008). Understanding The International Retail Divestment Process, Journal of Strategic Marketing, 16(2): 111–28.

    Article  Google Scholar 

  • Cao, L. and Pederzoli, D. (2013). International Retailers’ Strategic Responses to Institutional Environment of Emerging Market: Multiple Case Studies in China, International Journal of Retail & Distribution Management, 41(4): 289–310.

    Article  Google Scholar 

  • Choi, J. and Park, J. (2006). Multichannel Retailing in Korea: Effects of Shopping Orientation and Information Seeking Patterns and Channel Choice Behaviour, International Journal of Retail and Distribution Management, 34(8): 577–96.

    Article  Google Scholar 

  • Christopherson, S. (2007). Barriers to ‘US Style’ Lean Retailing: The Case of Wal-Mart’s Failure in Germany, Journal of Economic Geography, 7(4): 451–69.

    Article  Google Scholar 

  • Coe, N.M. and Lee, Y-S. (2006). The Strategic Localisation of Transnational Retailers: The Case of Samsung-Tesco in South Korea, Economic Geography, 82(1): 61–8.

    Article  Google Scholar 

  • Coe, N.M. and Wrigley, N. (2007). Host Economy Impacts of Transnational Retail: The Research Agenda, Journal of Economic Geography, 7: 341–31.

    Article  Google Scholar 

  • Currah, A.D. and Wrigley, N. (2004). Networks of Organizational Learning and Adaption in Retail TNCs, Global Networks, 4, 1–23.

    Article  Google Scholar 

  • da Rocha, A. and Dib, L.A. (2002). The Entry of Wal-Mart in Brazil and the Competitive Responses of Multinational and Domestic Firms, International Journal of Retail & Distribution Management, 30(1): 61–73.

    Article  Google Scholar 

  • Dawson, J.A. (2007). Scoping and Conceptualising Retailer Internationalisation, Journal of Economic Geography, 7, 373–97.

    Article  Google Scholar 

  • Deligonul, S., Elg, U., Cavusgil, E. and Ghauri, P.N. (2013). Developing Strategic Supplier Networks: An Institutional Perspective, Journal of Business Research, 66(4): 506–15.

    Article  Google Scholar 

  • Deloitte (2009). Feeling the Squeeze, Global Powers of Retailing. Deloitte. http://public.deloitte.com/media/0460/2009GlobalPowersofRetail_FINAL2.pdf

    Google Scholar 

  • Deloitte (2012). Switching Channels, Global Powers of Retailing. Deloitte. http://www.deloitte.com/assets/Dcom-Panama/Local%20Assets/Documents/PA_es_gpretailing2012.pdf

    Google Scholar 

  • DiMaggio, P.J. and Powell, W.W. (1983). The Iron Cage Revisited: Institutional Isomorphism and Collective Reality in Organisational Field, American Sociological Review, 48: 147–60.

    Article  Google Scholar 

  • DiMaggio, P. and Powell, W. (1991). Introduction. In Powell, W. and DiMaggio, P. (Eds.) The New Institutionalism in Organizational Analysis. Chicago: University of Chicago Press: 1–38.

    Google Scholar 

  • Dowling, J. and Pfeffer, J. (1975). Organizational Legitimacy: Social Values and Organizational Behavior, Pacific Sociological Review, 18(1): 122–36.

    Article  Google Scholar 

  • Duran, C. and Wrigley, N. (2009). Institutional and Economic Determinants of Transnational Retailer Expansion and Performance: A Comparative Analysis of Wal-Mart and Carrefour, Environment and Planning, 41(7): 1534–55.

    Article  Google Scholar 

  • Elg, U., Ghauri, P.N. and Tarnovskaya, V. (2008). The Role of Networks and Matching in Market Entry to Emerging Retail Markets, International Marketing Review, 25(6): 774–99.

    Article  Google Scholar 

  • Fernie, J. and Arnold, S. (2002). Wal-Mart in Europe: Prospects for Germany, the UK and France, International Journal of Retail & Distribution Management, 30(2): 92–102.

    Article  Google Scholar 

  • Gandolfi, F. and Strach, P. (2009). Retail Internationalisation: Gaining Insight from Wal-Mart Experience in South Korea, Review of International Comparative Management, 10(1): 187–99.

    Google Scholar 

  • Gielens, K. and Dekimpe, M.G. (2001). Do International Entry Decisions of Retail Chains Matter in the Long Run? International Journal of Research in Marketing, 18(3): 235–59.

    Article  Google Scholar 

  • Goldman, A. (1992). Japan Distribution System: Institutional Structures, Internal Political Economy, and Modernisation, Journal of Retailing, 67: 154–83.

    Google Scholar 

  • Gooderham, P.N., Nordhaug, O. and Ringdal, K. (1999). Institutional and Rational Determinants of Organisational Practices: Human Resource Management in European Firms, Administrative Science Quarterly, 44(3): 507–31.

    Article  Google Scholar 

  • Granovetter, M. (1985). Economic Action and Social Structure: The Problem of Embeddedness, American Journal of Sociology, 91: 481–510.

    Article  Google Scholar 

  • Handelman, J.M. and Arnold, S.J. (1999). The Role of Marketing Actions with a Social Dimension: Appeals to the Institutional Environment, Journal of Marketing, 63: 33–48.

    Article  Google Scholar 

  • Hitoshi, T. (2003). The Development of Foreign Retailing in Taiwan: The Impact of Carrefour. In Dawson, J.A., Mukoyama, M., Chul Choi, S. and Larke, R. (Eds.) The Internationalisation of Retailing in Asia. London: Routledge-Curzon: 6–34.

    Google Scholar 

  • Hollander, S. (1970). Multinational Retailing. Institute for International Business and Economic Development Studies, Michigan State University: University of Michigan Press.

    Google Scholar 

  • Huang, Y. and Sternquist, B. (2007). Retailers Foreign Market Entry Decisions: An Institutional Perspective, International Business Review, 16(5): 613–29.

    Article  Google Scholar 

  • Hung, S.-C. (2005). The Plurality of Institutional Embeddedness as a Source of Organisational Attention Differences, Journal of Business Research, 58:1543–551.

    Article  Google Scholar 

  • Hybels, R.C. (1995). On Legitimacy, Legitimation, and Organizations: A Critical Review and Integrative Theoretical Model, Academy of Management Journal, Special Issue: 241–45.

    Google Scholar 

  • Jin, B. and Kim, J.-O. (2001). Discount Store Retailing in Korea: Shopping Excitement, Shopping Motives, and Store Attributes, Journal of Global Marketing, 15(2): 81–107.

    Article  Google Scholar 

  • Kim, R.B. (2008). Wal-Mart Korea: Challenges of Entering a Foreign Market, Journal of Asia-Pacific Business, 9(4): 344–57.

    Article  Google Scholar 

  • Kim, S. and Jin, B. (2002). Validating the Retail Service Quality Scale for US and Korean Customers of Discount Stores: An Exploratory Study, Journal of Consumer Marketing, 16(2): 223–37.

    Google Scholar 

  • Konzelmann, S.J., Wilkinson, F., Craypo, C. and Aridi, R. (2005). The Export of National Varieties of Capitalism: The Case of Wal-Mart and IKEA, Working Paper 314, Centre for Business Research, University of Cambridge.

    Google Scholar 

  • Kostova, T. and Dacin, M.T. (2008). Institutional Theory in the Study of Multinational Corporations: A Critique and New Direction, Academy of Management Review, 33(4): 994–1006.

    Article  Google Scholar 

  • Kyung-Chool, J. and Soung-Hun, K. (2007). Factors Causing the Withdrawal of Foreign Retailers from the Korean Retail Market, Journal of Rural Development, 30(5): 61–81.

    Google Scholar 

  • Larke, R. (2003). International Retailing in Japan. In Dawson, J.A., Mukoyama, M., Chul Choi, S. and Larke, R. (Eds.) The Internationalisation of Retailing in Asia. London: Routledge-Curzon: 6–34.

    Chapter  Google Scholar 

  • Mellahi, K., Jackson, P. and Sparks, L. (2002). An Exploratory Study into Failure in Successful Organisations: The Case of Marks & Spencer, British Journal of Management, 13: 15–29.

    Article  Google Scholar 

  • Meyer, J.W. and Rowan, B. (1977). Institutionalized Organisations: Formal Structure as Myth and Ceremony, American Journal of Sociology, 83: 340–63.

    Article  Google Scholar 

  • North, D.C. (1990). Institutions, Institutional Change and Economic Performance. Cambridge, UK: Cambridge University Press.

    Book  Google Scholar 

  • Ogbonna, E. and Wilkinson, B. (1998). Power Relations in the UK Grocery Supply Chain, Journal of Retailing and Consumer Services, 5: 77–86.

    Article  Google Scholar 

  • O’Grady, S. and Lane, H. (1997). Culture: An Unnoticed Barrier to Canadian Retail Performance in the U.S.A., Journal of Retail and Consumer Service, 4: 159–70.

    Article  Google Scholar 

  • Oliver, C. (1996). The Institutional Embeddedness of Economic Activity, Advances in Strategic Management, 13: 163–86.

    Google Scholar 

  • Palmer, M. (2004). International Retail Restructuring and Divestment: The Experience of Tesco, Journal of Marketing Management, 20: 1075–105.

    Article  Google Scholar 

  • Pioch, E., Gerhard, U., Fernie, J. and Arnold, S.J. (2009). Consumer Acceptance and Market Success: Wal-Mart in the UK and Germany, International Journal of Retail & Distribution Management, 37(3): 205–25.

    Article  Google Scholar 

  • Powell, W.W. (1991). Expanding the Scope of Institutional Analysis. In Powell, W.W. and DiMaggio, P.J. (Eds.) The New Institutionalism in Organisational Analysis. Chicago: University of Chicago Press: 183–203.

    Google Scholar 

  • Scott, R.W. (1987). The Adolescence of Institutional Theory, Administrative Quarterly Science, 32: 493–511.

    Article  Google Scholar 

  • Scott, R.W. (1991). Unpacking Institutional Arguments. In Powel, W.W. and DiMaggio, P.J. (Eds.), The New Institutionalism in Organizational Analysis. Chicago: University of Chicago Press: 164–82.

    Google Scholar 

  • Scott, W.R. (1995). Institutions and Organizations. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Scott, W.R. (2001). Institutions and Organizations. 2nd Edition, Thousand Oaks, CA: Sage.

    Google Scholar 

  • Vida, I. (2000). An Empirical Inquiry into International Expansion of US Retailers, International Marketing Review, 17(4/5): 454–75.

    Article  Google Scholar 

  • Vida, I. and Fairhurst, A. (1998). International Expansion of Retail Firms: A Theoretical Approach for Future Investigations, Journal of Retailing and Consumer Services, 5(3): 143–51.

    Article  Google Scholar 

  • Vida, I., Reardon, J. and Fairhurst, A. (2000). Determinants of International Retail Involvement: The Case of Large U.S. Retail Chains, Journal of International Marketing, 8(4): 37–60.

    Article  Google Scholar 

  • Whitley, R. (1992). European Business Systems. Firms and Markets in Their National Contexts. London: Sage.

    Google Scholar 

  • Whitley, R. (1999). How and Why Are International Firms Different: The Consequences of Cross-Border Managerial Coordination for Firm Characteristics and Behaviour, 15th EGOS Colloquium, University of Warwick, 4 Jul–6 Jul.

    Google Scholar 

  • Williamson, O. (1985). The Economic Institutions of Capitalism. New York: Free Press.

    Google Scholar 

  • Wrigley, N. and Currah, A. (2006). Globalization and the ‘New E-Economy’: The Organisational Challenge of E-Commerce for the Retail NTCs, Geoforum, 37: 340–51.

    Article  Google Scholar 

Download references

Authors

Editor information

Editors and Affiliations

Copyright information

© 2015 Alphonse Aklamanu

About this chapter

Cite this chapter

Aklamanu, A. (2015). Understanding Failure in International Retailing: An Institutional Framework for Future Investigation. In: Marinova, S. (eds) Institutional Impacts on Firm Internationalization. Palgrave Macmillan, London. https://doi.org/10.1057/9781137446350_11

Download citation

Publish with us

Policies and ethics