Introduction

A number of surveys have highlighted deficiencies in the reprocessing of medical devices in facilities ranging from Sterile Service Departments,1 endoscopy reprocessing units2 to general dental practice.3,4 A key finding of these surveys has been the observation that the training and education of staff involved in the decontamination process was poor. Despite these shortcomings, staff were frequently observed to be highly motivated and attempting, often unsuccessfully, to comply with infection control and instrument decontamination guidelines.

In general dental practice a large scale observational study reported that staff training in decontamination was provided mainly by demonstration and observed practice, and that less than 10% of surgeries had any documentation associated with training.3,4,5 In particular there were no records of staff training in the use of sterilisers in 90% of surgeries.5

The General Dental Council's The first five years (2008)6 stipulates that the BDS curriculum should provide 'the knowledge, skills and attitudes ... to join our registers' and in terms of instrument decontamination, 'have knowledge of the scientific principles of sterilisation, disinfection and antisepsis'. These requirements highlight the dilemma of ensuring competency in producing sterile dental instruments in a dental practice setting within a very broad learning outcome.

Following publication of the survey of decontamination in general dental practice7 a review of the teaching of instrument decontamination in the undergraduate teaching programme was undertaken at the University of Glasgow Dental School. A number of deficiencies in the programme were noted including the absence of practical training in the cleaning, sterilisation, storage, record keeping and management of instrument decontamination. The poor levels of practical training were reflected by an absence of adequate facilities to teach instrument decontamination in a safe, controlled and regulatory compliant decontamination facility.8

As a result of these findings there was a clear need for a more appropriate teaching programme in this topic. A new programme of teaching was devised in conjunction with the construction of a purpose built Local Decontamination Training Unit. Our model for educating and training undergraduate dental students is divided into core infection prevention skills developed under the title of Cleanliness Champions9 and Decontamination Sciences. The Cleanliness Champions programme runs from year 1 to year 3 with the Decontamination Sciences course following on from year 3 to year 5.

The aim of this paper is to describe the learning outcomes and logistics of setting up a new course in dental instrument decontamination and evaluate the views of the first cohort of undergraduate dental students to complete the programme.

Materials and methods

How the learning outcomes were determined

The establishment of learning outcomes were developed by constructing a process map of the LDU processes (ranging, for example, from set down of contaminated instruments, manual washing, ultrasonic cleaning, automated cleaning, drying, inspection, sterilisation and storage). For each process stage we identified relevant activities and responsibilities for staff members from which we could identify the relevant knowledge and skills required. This led to the identification of learning outcomes

Review of standards, guidelines and courses for learning outcomes

In addition to the process mapping exercise a review of the technical memorandum 2010,10,11 203012,13 and the Health Protection Scotland local decontamination unit guidelines8 provided a useful framework for the development of the training programme. A number of technical guidelines,8,10,11,12,13,14 specialist societies,15 training organisations,16 Scottish/National Vocational Qualifications (S/NVQ) in decontamination17 and regulatory body6 literature were also consulted to determine if learning outcomes and competencies were available that may be incorporated into the training of dental undergraduates.

How the courses were constructed

The Decontamination Sciences course is structured to deliver a basic level of knowledge and competency articulated towards the 'operator' level9 or S/NVQ17 level 3 in year 3 (Table 1). This is built upon in Year 4 and delivered to 'user'9 level (Table 2). These courses feature a combination of lectures and practical classes. Assessment comprises written assignments and a number of written questions in the Clinical Medical Sciences examination.

Table 1 Leaning outcomes for 'operator' level
Table 2 Learning outcomes for 'user' level

In year 5 (final year) the students undertake a LDU managers course (Table 3). This comprises a series of lectures and practicals in the use of manual washing, ultrasonic cleaning, automated washer disinfectors and benchtop steam sterilisers both individually and as part of a full decontamination process. There are also tutorials in health and safety and the application of quality management systems in dental practice. In addition the students complete an e-learning programme on instrument decontamination specifically written for LDUs.18 Finally, students are required to pass a written examination and complete a 2,500 word essay on a choice of decontamination science topics.

Table 3 Learning outcomes for 'manager' level

How the course was delivered

Facilities and equipment

In order to deliver effective teaching and training in instrument decontamination the main focus would be on developing practical skills. This required the availability of purpose built teaching facilities distinct from operational decontamination units. These were either already fully committed to providing a clinical service or unsuitable for undergraduate training (for example, Sterile Service Departments). Requirements for a Local Decontamination Training Unit (LDTU) included compliant decontamination equipment that had been validated and periodically tested as per regulatory standards; a processing environment that segregated processed instruments from unprocessed instruments and appropriate environmental controls.8 In addition the unit should have audio-visual facilities and have sufficient capacity for delivering practical training. The LDTU was commissioned and constructed to allow maximal usage of a relatively small area using a novel design that consisted of mobile 600 mm x 600 mm stainless steel cabinetry with services (such as electricity, hot, cold and reverse osmosis water, drains) supplied behind a service gantry (Figs 1-2). The mobile design allows the training facility set up to be modified for different types of practical exercises.

Figure 1
figure 1

Photograph of Local Decontamination Training Unit: demonstrating mobile modular stainless steel work units

Figure 2: Photograph of service access for local decontamination unit: demonstrating supply of hot, cold water, reverse osmosis water, drains and electricity supply.
figure 2

2a Service gantry, 2b Supply of hot/cold tap water, RO and drainage through 'service docking station'

Timetabling

The major timetabling challenges were the requirements for small group teaching (6-8 students) within the LDTU as clinical commitments in outreach practices constrained access times for the students. To address this, the year were divided into two groups (n = 45 in each group) and a one-week intensive course timetabled for each group. The timetable was designed around a rotation of different activities for five groups of eight students, culminating in an examination at the end of the course. The different activities comprised lectures, practical sessions, tutorials, e-learning and study time.

Personnel

Due to the timetabling of the course and necessity for small group teaching for a relatively large cohort of dental students, a number of personnel trained in decontamination sciences were required. Recruitment of staff with relevant experience proved difficult. For the programme to run effectively we recruited nine members of staff for the two week teaching programme. The staff recruited to teach in the programme included an authorising engineer, test engineer, a senior nurse and two dental nurses (trained in local decontamination policies and procedures), Consultant Microbiologist, Specialist Registrar in Microbiology, dental defence society practitioner and a dental practice advisor.

Local decontamination e-learning programme

NHS Education for Scotland (NES) recently released an e-learning programme comprising nine modules (Table 4). Each module has learning outcomes and may require completion of a work place activity, online quiz and a reflective account of the learning. The students were allocated study time and several subsequent weeks to complete the programme and submit their learning portfolio.

Table 4 Components and learning objectives of decontamination e-learning programme

Evaluation

All final year students attending a post-course session were invited to submit an anonymous semi-structured questionnaire relating to their views on the application of decontamination sciences in clinical practice and the LDU managers course itself. The questionnaire comprised a range of closed and open questions. Only one answer was permitted in the closed questions, however, open questions allowed elaboration of these areas in an unrestricted format.

Results

Questionnaires were returned by 76/80 students giving a response rate of 95%. Each of the closed questions were answered by 95-100% of the students. Encouragingly, 89% stated their knowledge of decontamination had improved and 81% found the course relevant to their future role as a general dental practitioner. Overall, 88% of students felt the course was well organised and 73% believed that the course was presented in a way that helped them achieve the learning outcomes. Although 76% of students felt that the lectures provided a good theoretical background to the course, the practical classes provided a more valuable experience.

Responses to the open questions revealed that the students had a positive experience from the 'hands-on' elements of the course with a relevant content to their future role as a general dental practitioner. Many felt that they had benefited from a more in-depth knowledge of the validation, testing and operation of the equipment used in the course. There was an overwhelming response for more detailed education and training on the economic and business management aspects of dental practice which was touched upon in the tutorial on quality management systems. Nevertheless, the one-week intensive course together with project work, examination and e-learning modules after the summer vacation proved challenging for many of the students.

Discussion

Before the introduction of the Decontamination Sciences course the training of this core topic in Glasgow lacked important features such as practical experience of cleaning and sterilising dental instruments, awareness of equipment testing protocols, record keeping and management skills. The findings of the national survey of instrument decontamination in dental practice supports the view that training and education in this field has been sub-optimal. Devising the course described in this paper attempts to address these deficiencies and demonstrates a model for the delivery of a defined set of learning outcomes. These were derived from a process mapping exercise and a number of national guidelines and standards that could form the basis for a nationally agreed training programme in this subject area.

Having determined the learning outcomes for this core subject area there were several challenges involved in setting up the course. The requirement to accommodate teaching small group practical sessions from a large cohort of undergraduates with limited facilities and equipment requires careful planning with adequate financing of capital and revenue costs. All equipment must undergo regular periodic testing and maintenance as per national standards. Records from this type of activity help develop teaching aids and awareness for the students. Perhaps the greatest challenge in setting up courses in this subject area is a national shortage of trained and competent personnel to prepare, deliver and assess the training material. We felt it was vital that trainers had undergone some form of recognised training in the decontamination of surgical instruments and that clinical qualifications (dentistry, nursing) were inadequate.

The course offered a variety of learning methods ranging from lectures, practicals, tutorials, e-learning and self directed project work. Although the feedback from the first cohort to undertake the course was positive, we acknowledge that this method of delivery was intensive for both staff and students. The scheduling of the programme was, however, constrained by timetabling restrictions with other elements of the final year curriculum.

At this stage of development of the LDU manager's course the students' competencies were assessed by a written examination featuring a combination of multiple short answers, single best answer and the submission of project material. These methods of assessment are arguably insufficient to evaluate practical skills in this topic and although logistically demanding, work is ongoing to develop practical tests to determine competencies in this field. At present a practical assessment is incorporated into a station in the year 5 observed structured clinical examination (OSCE).

In conclusion, we describe a two component infection prevention and instrument decontamination training programme for undergraduate dental students that appear well received by the students. Both programmes address core elements of the recommendations made by the GDC applicable to undergraduate education. We have used a number of different learning methods in the programme with an emphasis on practical skills for instrument decontamination. Further work is ongoing to improve the assessment of competencies in this area. Of concern is the shortage of appropriately qualified trainers in the field of decontamination sciences and we recommend a national scheme to establish the necessary experience, competencies and qualifications required to teach this core subject area.