Sir, I found your editorial regarding the BDJ CPD delivery (BDJ 2007; 202: 703–704) most patronising. You criticise the fact that members prefer paper to computers. This is not because we are technophobes. It is what is most convenient. It is easier to answer online as it is immediate and straightforward and makes record-keeping easier. However, online access to the articles is more complicated and I have wasted lots of time just trying to access the articles, not always successfully. If you had made access as simple as answering the questions you would not have had the complaints.

I note, from your ivory tower, that you did not refer to these access problems in your article and admit no responsibility for poor delivery of the online CPD. I am all for change if it improves matters, but your online CPD has not done so.