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Previous research has suggested that dental care providers have an ethical and legal obligation to treat HIV infected patients.1 In Canada and the US refusal to treat patients who have infectious diseases such as HIV or hepatitis viruses can result in charges of discrimination to human rights organisations. It is in response to these concerns that dental associations have issued recommendations indicating that dentists are obligated to provide care for patients with infectious diseases. Despite these recommendations, however, it has been suggested that many dentists remain reluctant to treat patients with HIV/AIDS and other groups at high risk for blood-borne pathogens.2 Previous studies in both the UK3 and US4,5 have examined dentists' knowledge, attitudes and behaviours in order to assess which factors may be influential in affecting dentists' willingness to treat HIV/AIDS patients. It has been suggested, for instance, that dentists' attitudes and behaviours towards HIV/AIDS patients may be a reflection of their knowledge of HIV/AIDS.1,2

This paper derives from research conducted in the North West of England and funded by South Cheshire Health Authority. The Health Authority felt there was a need for this research because anecdotal evidence within an influential charity HIV/ AIDS organisation in the region suggested that some HIV positive individuals had been experiencing difficulties accessing NHS dental care. The research set out to examine both patient and dentists' perspectives on this issue, and this paper reports the arm of the research concerned with the latter. In particular, it reports on the investigation of NHS dentists' knowledge, attitudes and practices towards patients carrying blood-borne viruses such as HIV infection, Hep.B and Hep.C and identifies perceived barriers from the dentists' perspective.

Design and methodology

The study population was all dentists within the South Cheshire region. A list of all dentists practising in the region was obtained from the local Health Authority. The study design was a self-reported, written mailed questionnaire designed to assess the knowledge, attitudes, behaviour and to obtain socio-demographic information (see Appendix). The measures of knowledge, attitude and behaviour were modified from previous studies listed throughout this report, in order to attempt to collect consistent information and comparative data. This survey was pre-tested and developed at Manchester University Dental school. A cover letter, questionnaire and SAE was mailed to each dentist. The SPSS statistical package was used to analyse the data. Frequencies, means and chi-squared (χ2), tests and bivariate analysis were performed.

Results

Of the 330 mailed questionnaires, 152 were eventually returned. This was after having sent out a repeat questionnaire to non-respondents 3 weeks after the first mailing. This gave a final response rate of 46%. The majority of the respondents were general dental practitioners (n = 115, 76%), with only 1 respondent working in a dental access centre, 20 (13%) in the community dental service, 5 (3%) in a hospital-based service and 9 (6%) of the dentists working in more than one of these settings. Ninety (59%) of the respondents were male and 40% were female. Ninety-three per cent (n = 141) described their ethnic group as White, 1 person as Black and 3 people as Asian. The age ranges of respondents is shown in Table 1. The mean number of years in dental practice was 17.5, with the lowest being 1.5 years and the highest 38 years.

Table 1 Age range of dentists repsonding to the survey

For the purposes of SPSS analysis, some of the above data were recoded. For instance, in terms of dental practice, respondents were divided into two groups. These consisted of Group 1 (GDPs) and Group 2 (all dentists working in settings 'other' than general dental practice ie hospitals, CDS, access centres and those working in a mixture of settings). In terms of years in dental practice, respondents were divided into two groups: those in practice for less than 10 years, and those for more than 10 years. And finally, in terms of age, respondents were divided into 'younger' dentists (those below the age of 40) and 'older' dentists (those above the age of 40).

Knowledge of oral lesions

Table 2 is a list of eight oral lesions associated with HIV/AIDS (derived from Quartey 19981). The central column indicates the percentage of respondents correct knowledge, and the right hand column provides a comparison of such knowledge with results obtained in a previous study. Only 6% of respondents correctly associated all eight lesions with HIV/AIDS (exactly the same percentage as in Quartey's (1998) previous study). However, the vast majority of respondents correctly associated all four lesions strongly associated with HIV infection (Group 1 lesions). The mean number of correct responses was 4.5 (SD ± 1.7) which is similar to previous studies.1,5 No significant differences were found between knowledge scores and other variables such as gender, age, type of practice and years in dental practice.

Table 2 Respondents' knowledge of oral manifestations of HIV/AIDS

Knowledge of modes of transmission

Table 3 assesses respondents knowledge of proven modes of transmission of HIV infection. Ninety-nine per cent of respondents correctly identified blood as a mode of transmission of HIV. However, 46% incorrectly cited saliva, even though there is no documented case to support this view. This result is similar to a national survey of dentists conducted in the USA which found 44% of dentists citing saliva as a vehicle for HIV transmission.1 Despite the fact that the World Health Organisation and UNICEF have recommended HIV infected women in developed countries not breast feed their babies to prevent perinatal transmission of the HIV virus, only 30% of respondents in this study know of the infectivity of breast milk. It was interesting to note that only 24% of GDPs were aware of breastmilk as a mode of transmission, in comparison with 51% of dentists working in 'other' settings (χ2 = 10.7, df = 3, P < 0.01).

Table 3 Respondents' knowledge of proven modes of HIV transmission

The low percentage of correct responses to 'mucus' and 'tears' also suggests a considerable degree of uncertainty amongst this sample regarding knowledge of transmission for HIV infection. Apart from breastmilk, no significant differences were found between knowledge of modes of transmission and other variables such as gender, age, type of practice and years in dental practice.

Behaviours

Seventy dentists (46%) were aware of ever having treated an AIDS or HIV+ patient. This compares with 31% reported in a national survey in the USA.6 A number of interesting differences emerged in relation to this question. For instance, younger dentists (below the age of 40) were more likely to report having treated HIV/AIDS patients than older dentists (57% compared with 39%, χ2 = 6.3, df = 2, P < 0.04). Also, dentists practising in the CDS or hospitals or access centres (categorised as 'other' dental settings), were more than twice as likely to report having treated HIV/AIDS patients than GDPs (77% compared with 37%, χ2 = 22.4, df = 2, P < 0.0001).

Within the past 6 months, 77% of dentists reported not having treated any HIV+/AIDS patients. Again, an interesting difference emerged regarding the type of dental practice. For instance, dentists working in 'other' settings were far more likely to report having treated HIV/AIDS patients than GDPs (49% compared with 13%, χ2 = 21, df = 1, P < 0.0001).

Attitudes

Attitudes towards 'at risk' groups

Respondents' attitudes towards treating various groups considered to be at risk are shown in Table 4. As can be seen, a relatively large proportion of dentists remain uncertain about treating patients in some of these categories. For instance, only 45% of respondents would accept a HIV/AIDS patient with 'no hesitation'. But this uncertainty was not confined to HIV/AIDS patients — comparable figures can be seen in relation to patients infected with Hep. B (only 48% of dentists would accept with 'no hesitation'), the Hep. C virus (39%) and IV drug users (52%). On the basis of these results, the hesitation regarding HIV/AIDS patients does not seem to extend to homosexual/bisexual patients (87% of dentists said they would have no hesitation accepting such patients).

Table 4 Percentage of respondents' attitudes towards treating various 'at risk' groups.

Some very interesting differences were revealed in terms of attitudes towards 'at risk' patients and differences in age, type of dental practice, and years in dental practice. These are summarised in Table 5. Perhaps of most interest here are the significant differences (most at the P < 0.001 level) between GDPs and dentists in 'other' settings in terms of their perception of 'at risk' patients. In particular, GDPs are far more likely to express uncertainty regarding the treatment of all 'at risk' categories of patients than are 'other' dentists. This is also the case in terms of 'years in practice'. Dentists who have been in practice for more than 10 years express more hesitation with regard to acceptance of 'at risk' patients than those who have been in practice for 10 years or less. Likewise in terms of the dentist's age. Older dentists were statistically more likely to express greater hesitance regarding acceptance of homosexual/bisexual patients and HIV/AIDS patients, when compared with younger dentists.

Table 5 Significant differences between attitudes towards 'at risk' patients and age, dental practice and years in dental practice. Percentage of respondents who would be 'hesitant' in accepting patients and/or would refer.

Attitudes towards 'risk' of infection

In general, again consistent with previous studies,1 respondents indicated a slight to moderate concern with regard to occupational exposure to HIV. Fifty-five per cent of respondents agreed that they had an increased risk for HIV due to occupational exposure. However, only 3% of respondents believed HIV transmission in dental clinics was 'very likely' (compared with 19% in Quartey's (1998) study), and only 34% agreed that they were 'worried' about occupational exposure to HIV infection. A large majority of dentists (91%) believed that the infection control procedures in their place of work were adequate to prevent cross infections. Unlike previous studies1,7 which found higher perceptions of occupational risk to HIV exposure amongst female dentists, no significant gender differences were found in this sample.

In terms of actual use of infection control barriers: 97% of dentists reported that they wore gloves routinely (this compares to 88% in a survey of dentists in England during 1991-2);8 66% used a face mask routinely (21% 'sometimes' and 12% 'rarely'); and 86% used protective eye glasses routinely (11% 'sometimes' and 3% 'rarely'). There were no significant differences between use of infection control procedures and factors such as gender, age, type of dental practice or years in practice.

When it was suggested that additional resources be made available to treat HIV infected patients, 54% of respondents agreed, while 22% disagreed (the rest were 'undecided'). Interestingly, when compared with dentists working in 'other' settings, GDPs were almost twice as likely to agree that additional resources should be made available to treat HIV infected patients (61% compared with 37%, χ2 = 7.4, df = 2, P < 0.02).

Ethical issues

Sixty-six per cent of respondents agreed with the statement 'As a dentist, I have an ethical responsibility to provide dental care to a HIV+ person'. Nineteen per cent disagreed and 15% remained undecided. Again, some interesting differences emerged in relation to years in dental practice, age of dentists, and type of dental practice. For instance, dentists who had been in practice for less than 10 years were significantly more likely to agree with this statement than dentists who had been practising for more than 10 years (91% compared with 60%, χ2 = 12.7, df = 2, P < 0.002). Likewise, 82% of younger dentists agreed with the statement in comparison with only 53% of older dentists (χ2 = 14.9, df = 2, P < 0.001). And finally, 91% of dentists in 'other' types of dental practice agreed in comparison with only 58% of GDPs (χ2 = 13, df = 2, P < 0.001).

Previous studies have shown that a sense of ethical responsibility is important because it is one of the strongest predictors of refusal or unwillingness to treat HIV/AIDS patients.9 For instance, in the McCarthy et al. (1999) study, it was found that respondents who did not have a sense of ethical responsibility were nine times more likely to report that they would refuse to treat HIV infected patients than respondents who believed they did have such an ethical responsibility. In this respect, it is interesting to note the significant correlations which exist in the current investigation between the statement 'As a dentist, I have an ethical responsibility to provide dental care to a HIV positive person' and the variables addressing attitudes towards various 'at risk' patients (see Table 6).

Table 6 Correlations (Pearson's r) between 'ethical responsibility' and attitudes towards 'at risk' patients

Another statement in the survey was also designed to assess respondents' sense of ethical responsibility: 'Health professionals should have the right to refuse to provide treatment for a HIV+ person'. A minority of 36% agreed with this statement, with 44% disagreeing, and 20% being undecided. Again, similar differences in age and years in dental practice were manifest. For instance, 61% of dentists practising for under 10 years disagreed with it, in comparison with 39% practising for over 10 years (χ2 = 10, df = 2, P < 0.006). Likewise, 53% of younger dentists disagreed, in comparison with 36% of older dentists (χ2 = 6.1, df = 2, P < 0.05). Gender differences were also apparent in relation to this question; women twice as likely to disagree than men (63% compared with 31%, (χ2 = 14.7, df = 2, P < 0.001).

Correlations between knowledge and attitudes

Previous studies have suggested that knowledge may affect attitudes towards treatment of HIV/AIDS patients.1,9 This was borne out in the current study where significant differences were found between those obtaining higher compared with lower oral knowledge scores and willingness to treat various 'at risk' patient groups. For instance, those with higher scores were significantly more likely than lower scorers to respond that they would 'have no hesitation' in treating the following patients groups: a homosexual/bisexual man (96% compared with 78%, χ2 = 11, df = 2, P < 0.001); a hemophiliac (77% compared with 58%, χ2 = 6, df = 2, P < 0.05); and a HIV/AIDS patient (55% compared with 35%, χ2 = 6, df = 2, P < 0.05). In addition, those with higher oral knowledge scores manifested a greater sense of ethical responsibility compared with lower scorers. For instance, higher scorers were significantly more likely to agree that a dentist has an ethical duty to treat HIV+ patients (80% compared with 53%, χ2 = 19, df = 2, P < 0.0001). Conversely, significantly less of the higher scorers believed health professionals had the right to refuse treatment to a HIV+ person than lower scorers (42% compared with 30%, χ2 = 7, df = 2, P < 0.05).

Perceived barriers to accepting HIV/AIDS patients

Respondents were asked about a number of potential concerns relating to the treatment of HIV/AIDS patients which have been reported in previous studies.9 These included: 1) Loss of other patients from the practice; 2)Dealing with staff fears about patients with HIV/AIDS; 3) Increase in personal risk due to treating patients with HIV/ AIDS; and 4)Financial burden for the practice due to increased infection control procedures. Table 7 documents responses to these questions. As can be seen, the greatest fear of respondents related to dealing with staff fears, with 59% of respondents expressing concern. As is also shown, however, concern in relation to all of these issues was considerably lower than a previous study based on Canadian dentists.

Table 7 Percentage of respondents responding affirmatively to concerns about accepting patients with HIV/AIDS

Once again, significant differences were found between these concerns and type of dental setting. GDPs were significantly less likely than 'other' dentists to report feeling 'not at all concerned' about: potential loss of patients (38% compared with 87%, (χ2 = 22, df = 1, P < 0.0001); staff fears (23% compared with 53%%, χ2 = 11, df = 1, P < 0.001); and finally, financial burden (42% compared with 83%, χ2 = 16, df = 1, P < 0.0001).

Conclusion

The results of this study suggest that age and type of dental practice are significant factors associated with actual self-reported treatment behaviour (ie whether the dentist has ever treated a HIV/AIDS patient) amongst dentists practising in the South Cheshire region (nb there was no significant correlation between age and type of dental practice, hence no confounding of variables). In particular, younger dentists and dentists working in settings 'other' than the GDP environment, were more likely to report having treated HIV/AIDS patients.

Likewise with regard to attitudes towards various categories of 'at risk' patients. GDPs were more hesitant regarding their willingness to accept all categories of 'at risk' patients than 'other' dentists. In addition, older dentists and dentists who had been in practice for more than 10 years, expressed greater reservations with regard to 'at risk' patients than did younger dentists and those who had been in practice for less than 10 years. It is important to note that the results of this study are consistent with those obtained in previous research, in which it was found that hesitance in treating HIV/AIDS patients was not confined to this group, but also extended to other groups at high risk of blood-borne pathogens.9

A similar pattern also held in relation to questions assessing a sense of ethical responsibility. Younger dentists and those who had been in practice for less than 10 years, along with dentists practising in 'other' settings, showed more of a sense of ethical responsibility than their comparison groups. These findings are also consistent with previous research which found that younger dentists were least likely to refuse treatment of HIV infected patients and were also more likely to report a sense of ethical responsibility towards providing such treatment.9,10,11

One previous interpretation of the effect of age on treatment behaviour and attitudes towards 'at risk' patients, suggested that the degree of 'avoidance behaviour' increases with the number of years since graduation from dental school.12 Possibly a more convincing interpretation, however, is the impact of educational programmes on willingness to treat HIV positive patients.13 McCarthy et al.,9 suggest that younger dentists may have received more formal training related to HIV than older dentists. A previous study in England and Wales has also found a significant association between willingness to treat HIV/ AIDS patients and attendance at post-graduate courses.14 This may also account for why dentists in 'other' settings report greater willingness to treat 'at risk' patients than GDPs — possibly they are more exposed to continuing educational programmes? McCarthy et al. argue that appropriate emphasis on ethics training at the undergraduate, postgraduate and in continuing education may improve healthcare workers' sense of ethical responsibility and lead to a greater willingness to treat patients with bloodborne pathogens. Such education may also serve to address the concerns, specifically of GDPs, relating to treatment of HIV/AIDS patients. In this study, such concerns related to potential loss of patients, dealing with staff fears, and additional financial burdens imposed on the practice. On the other hand, it is valid to ask to what extent continuing education could actually do anything to address these problems. It may be that the concerns of GDPs represent real problems (ie that accepting HIV/AIDS patients would result in loss of other patients, increased staff problems and incur further financial costs). If this is the case, something more than education is needed to address such problems. It is recommended that further qualitative research be conducted in order to investigate these issues in more detail.

One final point should be made regarding the response rate in this study. All of the normal procedures for obtaining as high a response rate as possible were followed in this study.15 What is presented is simply an honest representation of the responses returned. There has been no attempt to artificially inflate the response rate in the manner that so much contemporary research is covertly encouraged to do. When compared with 'traditional' medical research which often uses 'captive' populations such as patients, the response rate of 46% may appear quite low. However, such a response rate is certainly not untypical of a great deal of contemporary 'real world' social research in which researchers are faced with the difficulty of getting people to respond to questionnaires in a climate where they are increasingly inundated with information and requests for information. As any such researcher is fully aware, people (including health professionals!) are becoming increasingly reluctant and 'resistant' to participating in research and filling in questionnaires.16 It is also important to consider that this research addressed quite 'sensitive' topics such as HIV/AIDS and its 'moral' connection to issues of sexuality. Research on such issues is notorious for its inability to achieve the same response rates as with more 'morally neutral' issues.

Having said that, it is, of course, as with any research, important to be cautious in interpreting the results presented in this paper as representative of the views of dentists within the region. It may be the case, for instance, as one reviewer pointed out, that the dentists who were willing to give their names and addresses to be conducted to take part in a further interview, were quantitatively and qualitatively different to those who remained anonymous. Having said that, there were no significant differences between these two groups on the major socio-demographic variables measured in this study. There is, of course, no way of knowing if the characteristics of the non-responders were different to those of responders, because the information on the former remains unknown. In conclusion, the data presented in this study is of interest for the light it sheds on the knowledge, attitudes and beliefs of an (admittedly select) group of dentists working in a particular region. It is the task of further research to investigate the extent to which such beliefs are further generalisable within the dental profession.