Abstract
Trust is an important phenomenon to reduce organisational complexity and uncertainty. In the literature many types of trust are distinguished. An important framework to understand the variety and development of trust in organisations is provided by Zucker. She distinguishes three types of trust:
• process-based trust
• institutional-based trust
• characteristic-based trust
In this article we will add a fourth type: values-based trust.
Similarly, it is customary in scientific communication to distinguish four main communication functions:
• registration
• archiving
• certification
• awareness.
These types of trust and the communication functions offer somewhat similar classification schemes. In this paper we will elaborate on these classification schemes with the aim to analyse possible similarities or even mapping. Such similarities will allow drawing conclusions on the development of trust in a (virtual) organisation in general and the process of scientific communication as a special kind of a (virtual) organisation in particular.
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Hummels, H., Roosendaal, H.E. Trust in Scientific Publishing. Journal of Business Ethics 34, 87–100 (2001). https://doi.org/10.1023/A:1012282216211
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DOI: https://doi.org/10.1023/A:1012282216211