Original article
Clinical practice management
Electronic Health Record–Driven Workflow for Diagnostic Radiologists

https://doi.org/10.1016/j.jacr.2015.08.008Get rights and content

Abstract

In most settings, radiologists maintain a high-throughput practice in which efficiency is crucial. The conversion from film-based to digital study interpretation and data storage launched the era of PACS-driven workflow, leading to significant gains in speed. The advent of electronic health records improved radiologists’ access to patient data; however, many still find this aspect of workflow to be relatively cumbersome. Nevertheless, the ability to guide a diagnostic interpretation with clinical information, beyond that provided in the examination indication, can add significantly to the specificity of a radiologist’s interpretation. Responsibilities of the radiologist include, but are not limited to, protocoling examinations, interpreting studies, chart review, peer review, writing notes, placing orders, and communicating with referring providers. Most of the aforementioned activities are not PACS-centric and require a login to one or more additional applications. Consolidation of these tasks for completion through a single interface can simplify workflow, save time, and potentially reduce the incidence of errors. Here, the authors describe diagnostic radiology workflow that leverages the electronic health record to significantly add to a radiologist’s ability to be part of the health care team, provide relevant interpretations, and improve efficiency and quality.

Introduction

Most radiologists agree that clinical data are important for creating focused and relevant reports 1, 2. Radiologists can use patient-specific information to help generate a useful differential diagnosis and drive an educated second look at an area of clinical concern 2, 3, 4, 5, 6. Unfortunately, important clinical data are often missing from the order [1].

Here, we share a model of radiology workflow that enhances a radiologist’s ability to provide more meaningful interpretations and interact with the health care team through the shared electronic health record (EHR). We term this model EHR-driven workflow. We have used this model through local configuration of our EHR (Epic versions 2010-2014; Epic Systems, Verona, Wisconsin) since 2011 at our large academic practice. Benefits include centralization of radiologist tasks, streamlining of workflow, improved interoperability, and placement of clinically relevant data points at the radiologist’s fingertips during image interpretation. The purpose of this report is to describe EHR-driven workflow.

Section snippets

The Concept

Workflow in radiology can be described by the interface with which the radiologist interacts to select a study for interpretation, whether it is a PACS, a radiology information system (RIS), a third-party workflow engine, or the EHR. The EHR is understood to be the potentially all-inclusive system for accessing, entering, and storing patient data and managing workflow throughout a health care enterprise.

PACS-driven workflow is appropriately named because radiologists interpret studies on the

Summary

We have validated EHR-driven workflow with four years of clinical experience at our large academic medical center. The enterprise EHR can provide a highly functional diagnostic workflow engine while also centralizing radiologist tasks, improving our communications with providers, and increasing our access to clinical information during study interpretation. The increase in available patient information arguably (1) increases clinical efficiency because less time is spent searching for data and

Take-Home Points

  • The enterprise EHR can serve as a highly functional workflow engine because it is the source of data points typically used by PACS or third-party workflow engines for the same purpose but without the need for an additional interface.

  • EHR-driven workflow automatically puts the radiologist in the relevant medical chart during study interpretation, providing immediate access to preselected, boiled-down patient information that might otherwise remain unknown if only reviewing order information in

References (11)

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Cited by (12)

  • Moving Radiology Workflow to the Electronic Health Record: Quantitative and Qualitative Experience From a Large Academic Medical Center

    2020, Academic Radiology
    Citation Excerpt :

    Depending on a practice's setup, these tasks can reside within different electronic environments such as a picture archiving and communications system (PACS) or an electronic health record (EHR) (1). Working mainly within PACS, or PACS-driven workflow, is most common, though multiple benefits of EHR-driven workflow have been described (1,2). The potential advantages of working within the EHR are many and include opportunities to maximize and automate patient data presented to the radiologist, facilitate easy entry into a patient's chart, and perform other clinical and administrative duties that exist within the EHR (such as protocoling, peer review, or direct clinician messaging).

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Dr Gaskin receives author royalties from Thieme Medical Publishers and Oxford University Press. Dr. Geeslin has no conflicts of interest related to the material discussed in this article.

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