Digital technologies to support lifecycle management of smart product-service solutions

doi:10.1016/j.compind.2022.103691

Computers in Industry

Volume 141, October 2022, 103691

https://doi.org/10.1016/j.compind.2022.103691 Get rights and content

Highlights

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This paper is the editorial of the Special Issue ‘Digital technologies to support lifecycle management of smart product-service solutions’’.
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It presents an original and comprehensive definition of smart PSS, resulting from the large state of the art developed for the Special Issue.
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This editorial paper introduces nine scientific papers addressing some key international advances on smart PSS.
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SI’s Structure: (i) determinants of smart PSS strategies; (ii) specificities of smart PSS design; (iii) lifecycle management via digital twins.
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The paper provides a very good overview of the main trends of current researches on Digital Servitization and smart PSS.

Section snippets

Declaration of Competing Interest

The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.

References (9)

Marco Bertoni et al.
Designing solutions with the product-service systems digital twin: what is now and what is next?
Comput. Ind.
(2022)
Jaewoong Choi et al.
Anticipating promising services under technology capability for new product-service system strategies: an integrated use of patents and trademarks
Comput. Ind.
(2021)
Yen-Ching Chuang et al.
Digital servitization of symbiotic service composition in product-service systems
(2022)
Martin Ebel et al.
Smart already at design time – pattern-based smart service innovation in manufacturing
Comput. Ind.
(2022)

There are more references available in the full text version of this article.

Cited by (5)

Design and engineering of value-driven Smart PSS for manufacturing companies: Design risk anticipation with sPS<sup>2</sup>Risk Framework
2024, CIRP Journal of Manufacturing Science and Technology
Digital servitization has emerged over the last years, at the convergence between digital- and service-oriented business strategies, leading manufacturing companies to transform their business models through the adoption of so-called Smart PSS (Smart Product-Service-Systems). As a contribution to the relatively recent scientific literature on Smart PSS design, this paper presents a framework for the design and engineering of Smart PSS offers, based on a value-driven approach. The added-value of the framework is notably to integrate (i) a smart PSS prototyping approach associated with (ii) a risk management process, all along the design process. When a manufacturing company has to shift from a ‘product-centric’ to a ‘Smart PSS’ business model, sPS2Risk Framework helps decision-makers anticipating and mitigating key innovation risks. The paper presents the generic framework and its experimentation for an industrial case study, in the heating appliance sector.
Smart PSS modelling language for value offer prototyping: A design case study in the field of heating appliance offers
2024, Computers in Industry
The recent convergence between two industrial transitions towards digitalization on the one side and servitization on the other side led to the new business strategies of digital servitization and smart PSS delivery. While inheriting from the previous scientific literature on PSS, because of the multiple impacts of digitalization in the overall system, the processes of ensuring the design and engineering of smart PSS solutions poses new challenges. This research addresses the specific needs to develop conceptual prototypes of smart PSS value offers, at early stages of the design process. The paper presents the development and experimentation of a modelling language and its associated modelling toolkit (sPS²Modeller). The application case study addresses the design of a smart PSS in the field of heating appliances, developed in collaboration with the company elm.leblanc, Bosch Group – France.
Adaptation of Environmental Assessment to PSS Specificities: Heating Appliance Case Study
2024, International Journal of Environmental Research
Development of Visual Culture in Product Design with Application of Digital Mining Technology
2024, Applied Mathematics and Nonlinear Sciences
A Methodology for the Design and Engineering of Smart Product Service Systems: An Application in the Manufacturing Sector
2023, Sustainability (Switzerland)

Pr. Dr. Ing. Xavier Boucher Professor in Industrial Management at Mines Saint-Etienne. His main research orientations are focusing on Factory of the Future and Industrial-Product-Service-Systems (PSS). Active member of several scientific societies in the field of Industrial Engineering (IFAC, IFIP, SAGIP, SOCOLNET), he has participated to several EU projects, with the role of scientific coordinator for Mines Saint-Etienne for FA 4.0 (2020–2023), DIGIFoF (2019–2021), OMIKA2 (2015–2018). Prof. Boucher is Operational Director for the industrial Chair CORENSTOCK (collaboration IMT-elm Leblanc Bosch Group, 2021–2024) and he has coordinated several national research project for Mines Saint Etienne notably ANR PSS-EuroNetwork (2016–2018 MRSEI), ANR ServINNOV (2012–2015) and FUI projects. Prof. Boucher serves as Associated Editor for JDS and member of Editorial Board for IJITM. He has published more than 50 articles in international & national scientific journals or book chapters, as well as more than 100 communications in international conferences. He publishes notably in Computers in Industry, CIRP Journal of Manufacturing Science and technology, International Journal of Computer Integrated Systems, Journal of Decision Systems.

Prof. Giuditta Pezzotta is Associate Professor at the Department of Management, Information and Production Engineering of the University of Bergamo (Italy) and Vice Chancellor for Quality Assurance for the University of Bergamo. She received her Ph.D. degree in Management, Economics and Industrial Engineering from Politecnico di Milano. Her research interests are Product Service Systems (PSS), servitization and service engineering and operations, and business process management, mainly focused on modelling and simulation. In these areas she has been involved in and coordinated several industrial and research projects, funded at Regional, National and European level, such as ProSSaLiC (2011–2015), DIVERSITY (EU 2015–2018), DIGIFoF (EU 2019–2021) and BLISS (2022–2025). She is member of IFIP Working Group 5.7 and IFAC TC 5.3 and she has published more than 100 contributions in international & national scientific journals, book chapters, as well as international conference proceedings. She publishes and is regular reviewers of international journals such as Computers in Industry, Journal of Manufacturing Technology Management, CIRP Journal of Manufacturing Science and technology.

Dr. Fabiana Pirola is a Assistant Professor at the Department of Management, Information and Production Engineering of the University of Bergamo (Italy) and Rector delegate to international research in the economic-technological area. She holds a master’s degree in Management Engineering and received her Ph.D. in Logistics and Supply Chain Management at University of Bergamo. Her research interests are Product Service Systems (PSS), service engineering and operations, mainly focused on data-driven services, and smart manufacturing, mainly focused on modelling and simulation. In these areas she has been involved in and coordinated several industrial and research projects, funded at Regional, National and European level, such as DIVERSITY (EU 2015–2018), SMART4CPPS (Regional, 2018–2021), DIGIFoF (EU 2019–2021), and BLISS (2022–2025). She is member of IFIP Working Group 5.7 and IFAC Working Group 5.1 and she has published more than 50 contributions in international & national scientific journals, book chapters, as well as international conference proceedings. She publishes and is regular reviewers of international journals such as Computers in Industry, Journal of Manufacturing Technology Management, CIRP Journal of Manufacturing Science and technology.

Stefan Wiesner is head of department for Collaborative Business in Enterprise Networks at BIBA, institute for production and logistics, associated to the University of Bremen. His research interests are in the field of collaborative Requirements Engineering and Business Model innovation for Product-Service Systems (PSS), enabled by means of digitalisation, such as Cyber-Physical Systems (CPS). Mr. Wiesner is active in the IFIP 5.7 SIGs on Service Engineering and Smart Manufacturing with the aim to integrate PSS and CPS concepts and has coordinated and contributed to several research projects in these areas, such as PSYMBIOSYS (EU 2015–2018), DPNB (national 2019–2021) and RIS I 4.0H (EIT 2021). Furthermore, Mr. Wiesner is scientific manager of the Industry 4.0 Competence Center for SMEs with the aim to support regional SMEs in the adoption of digitalisation. He is giving regular courses in the field of PSS and CPS for students at the University of Bremen and Mines Saint-Etienne, has published more than 60 contributions and articles and is a regular reviewer, for instance in Computers in Industry, the International Journal of Computer Integrated Manufacturing, the International Journal of Automation Technology or the International Journal of Services and Operations Management.

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Digital technologies to support lifecycle management of smart product-service solutions

Highlights

Section snippets

Declaration of Competing Interest

Comput. Ind.

Comput. Ind.

Comput. Ind.