Smart Cities: Issues and Challenges

Smart Cities: Issues and Challenges

Mapping Political, Social and Economic Risks and Threats
2019, Pages 77-107
Smart Cities: Issues and Challenges

Chapter 6 - Understanding sentiments and activities in green spaces using a social data–driven approach

https://doi.org/10.1016/B978-0-12-816639-0.00006-5Get rights and content

Abstract

Green spaces are believed to enhance the well-being of residents in urban areas. Although there is research exploring the emotional benefits of green spaces, most early works are based on user surveys and case studies, which are typically small in scale, intrusive, time intensive, and costly. In contrast to earlier works, we utilize a nonintrusive methodology to understand green space effects at large scale and, in greater detail, via digital traces left by Twitter users. Using this methodology, we perform an empirical study on the effects of green spaces on user sentiments, emotions, and activities in Melbourne, Australia, and our main findings are (1) tweets in green spaces contain more positive and less negative emotions compared with those in urban areas; (2) emotions in tweets vary seasonally; (3) there are interesting changes in sentiments based on the hour, day, and month that a tweet was posted; (4) negative sentiments are typically associated with large transport infrastructures such as train interchanges, major road junctions, and railway tracks; and (5) each green space is often associated with a specific type of activity and/or event, which can be a useful information for online recommender systems. The novelty of our study is the combination of psychological theory alongside data collection and analysis techniques on a large-scale Twitter data set, which builds on traditional methods in urban research and provides important implications for urban planning authorities.

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