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Integrating HPWS and Organisational Memory for Enhanced Employee Performance

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Abstract

This research paper investigates the relationship between high-performance work systems (HPWS), organisational memory, and employee in-role performance, focusing on the direct impact of HPWS on different dimensions of organisational memory and employee in-role performance, as well as the mediating role of organisational memory in this relationship. Utilizing a sample of employees working in the telecommunications industry, the study employed structural equation modelling to analyse the relationships among HPWS, organisational memory, and employee in-role performance. The findings revealed that HPWS positively influence all three dimensions of organisational memory and employee in-role performance, with organisational memory partially mediating the relationship between HPWS and employee in-role performance. However, the study was limited to the telecommunications industry and Dhofar region and did not examine the potential moderating effects of individual-level or contextual factors on the relationships among HPWS, organisational memory, and employee in-role performance. The study offers practical implications for organizations seeking to improve employee performance and overall effectiveness by highlighting the importance of implementing high-performance work systems and managing organisational memory effectively. This study contributes to the literature on the relationships among HPWS, organisational memory, and employee in-role performance, providing valuable insights into the dynamics of organisational effectiveness.

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The datasets generated during the current study are available from the corresponding author on reasonable request.

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Both authors contributed significantly to the work presented in this manuscript. Moaz Gharib was primarily responsible for the conceptualization of the study, designing the questionnaire, and leading the data collection process. Kamaal Allil took on a comprehensive role, developing the methodology, handling the data analysis, interpreting the results, preparing the manuscript, supervising the research process, and contributing to the theoretical framework that guided the analysis and discussion. Both authors have read and approved the final manuscript.

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Correspondence to Kamaal Allil.

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Gharib, M., Allil, K. Integrating HPWS and Organisational Memory for Enhanced Employee Performance. Fudan J. Hum. Soc. Sci. (2024). https://doi.org/10.1007/s40647-024-00412-5

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