Abstract
Our research assessed the mediating relationship between the perceptions of corporate social responsibility (CSR) of employees, resilience and job performance, as well as the moderating effects of help-receiving and help-giving on this relationship. Using survey-based data from 355 employees in South Korea with a two-wave, half-longitudinal design, this study indicates that resilience mediates the positive impact of employees’ perceptions of CSR on job performance. Furthermore, the three-way interactions indicate that the positive effect of CSR perceptions on resilience was the most significant when the state of receiving and offering help from and to co-workers were both high.
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The datasets generated during and/or analysed during the current study are available from the corresponding author on reasonable request.
Notes
We tested our hypotheses without control variables. The significance of the proposed mediation effect (b = 0.072, 95% CI [0.037, 0.122]) and three-way moderation effect (b = 0.18, p < 0.05) remained identical
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Hur, WM., Moon, TW. How does perceived corporate social responsibility affect job performance during the COVID-19 pandemic? The roles of resilience and help exchange dynamics. Curr Psychol (2024). https://doi.org/10.1007/s12144-023-05596-9
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DOI: https://doi.org/10.1007/s12144-023-05596-9