Abstract
This paper describes an evaluation method for the assessment of hospital building design from the viewpoint of operations management to assure that the building design supports the efficient and effective operating of care processes now and in the future. The different steps of the method are illustrated by a case study. In the case study an experimental design is applied to assess the effect of used logistical concepts, patient mix and technologies. The study shows that the evaluation method provides a valuable tool for the assessment of both functionality and the ability to meet future developments in operational control of a building design.
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Open Access This is an open access article distributed under the terms of the Creative Commons Attribution Noncommercial License ( https://creativecommons.org/licenses/by-nc/2.0 ), which permits any noncommercial use, distribution, and reproduction in any medium, provided the original author(s) and source are credited.
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Vos, L., Groothuis, S. & van Merode, G.G. Evaluating hospital design from an operations management perspective. Health Care Manage Sci 10, 357–364 (2007). https://doi.org/10.1007/s10729-007-9034-7
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DOI: https://doi.org/10.1007/s10729-007-9034-7