Skip to main content
Log in

Fluctuating Efforts and Interdependencies in Collaborative Work

  • Published:
Group Decision and Negotiation Aims and scope Submit manuscript

Abstract

We present a dynamical model of cooperative efforts comprised of concurrently performed, interrelated tasks. The model contains a stochastic component to account for temporal fluctuations both in task performance and in the effect of a given unit of work on the project as a whole. We show that as the number of concurrent tasks increases, so does the average completion time. Also, for fixed system size, the dynamics of individual project realizations can exhibit large deviations from the average when fluctuations increase past a certain threshold, causing long delays in completion times. These effects are in agreement with empirical observation. We also show that the negative effects of both large groups and long delays caused by fluctuations may be mitigated by arranging projects in a hierarchical or modular structure. Our model is applicable to any arrangement of interdependent tasks, providing an analytical prediction for the average completion time as well as a numerical threshold for the fluctuation strength beyond which long delays are likely. In conjunction with previous modeling techniques, it thus provides managers with a predictive tool to be used in the design of a project’s architecture.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Ahmadi RH, Wang H (1994) Rationalizing product design development processes. UCLA Anderson Graduate School of Management Working Paper

  • Ahmadi R, Roemer T, Wang R (2001) Structuring product development processes. Eur J Oper Res 130: 539–558

    Article  Google Scholar 

  • Allen TJ (1966) Studies of the problem-solving process in engineering. IEEE Trans Eng Manage EM-13(2): 72–83

    Google Scholar 

  • Brooks F (1975) The mythical man-month. Addison-Wesley, Reading

    Google Scholar 

  • Browning T (2001) Applying the design structure matrix to system decomposition and integration problems: a review and new directions. IEEE Trans Eng Manage 48(3): 292–306

    Article  Google Scholar 

  • Browning TR, Eppinger SD (2002) Modeling impacts of process architecture on cost and schedule risk in product development. IEEE Trans Eng Manage 49(4): 428–442

    Article  Google Scholar 

  • Browning T, Deyst J, Eppinger SD, Whitney D (2002) Adding value in product development by creating information and reducing risk. IEEE Trans Eng Manage 49(4): 428–442

    Article  Google Scholar 

  • Carrascosa M, Eppinger SD, Whitney DE (1998) Using the design structure matrix to estimate product development time. In: Proceedings of the ASME design engineering technical conferences (Design automation conference), Atlanta, GA

  • Clark KB (1989) Project scope and project performance: the effect of parts strategy and supplier involvement on product development. Manage Sci 35(10): 1247–1263

    Article  Google Scholar 

  • Clark KB, Fujimoto T (1991) Product development performance: strategy, organization, and management in the world auto industry. Harvard Business School Press, Boston

    Google Scholar 

  • Clearwater S, Huberman B, Hogg T (1991) Cooperative solution of constraint satisfaction problems. Science 254: 1181–1183

    Article  Google Scholar 

  • Cusumano M, Selby R (1995) Microsoft secrets. Free Press, New York

    Google Scholar 

  • Ethiraj SK, Levinthal D (2004) Modularity and innovation in complex systems. Manage Sci 50(2): 159–173

    Article  Google Scholar 

  • Ford D, Sterman J (1988)) Dynamic modeling of product development processes. Syst Dyn Rev 14(1): 31–68

    Article  Google Scholar 

  • Ford D, Sterman J (1999) Overcoming the 90 percent syndrome: interaction management in concurrent development projects. Working paper, Texas A&M University

  • Füredi Z, Komlós J (1981) The eigenvalues of random symmetric matrices. Combinatorica 1(3): 233–241

    Article  Google Scholar 

  • Galbraith JR (1977) Organizational design. Addison-Wesley, Reading

    Google Scholar 

  • Golub GH, van Loan CF (1989) Matrix computations. 2. The Johns Hopkins University Press, Baltimore

    Google Scholar 

  • Griffin A (1997) The effect of project and process characteristics on product development cycle time. J Mark Res 10(1): 24–35

    Article  Google Scholar 

  • Ha AY, Porteus EL (1995) Optimal timing of reviews in concurrent design for manufacturability. Manage Sci 41(9): 1431–1447

    Article  Google Scholar 

  • Hammer M (1996) Beyond reengineering. Harper Business, New York

    Google Scholar 

  • Hogg T, Huberman BA (1993) Better than the best: the power of cooperation. In: Nadel L, Stein D(eds) 1992 Lectures in complex systems, volume V of SFI studies in the sciences of complexity. Addison-Wesley, Reading, pp 165–184

    Google Scholar 

  • Hogg T, Huberman BA, McGlade JM (1989) The stability of ecosystems. Proc R Soc Lond B237: 43–51

    Article  Google Scholar 

  • Huberman BA, Glance NS (1993) Evolutionary games and computer simulations. PNAS 90: 7716–7718

    Article  Google Scholar 

  • Huberman BA, Hogg T (1995) Communities of practice: performance and evolution. Comput Math Org Theory 1(1): 73–92

    Article  Google Scholar 

  • Huberman BA, Wilkinson DM (2005) Performance variability and project dynamics. Comput Math Org Theory 11(4): 307–332

    Article  Google Scholar 

  • Ibbs WC (1997) Quantitative impacts of project change: size issues. J Construct Eng Manage 123(3): 308–311

    Article  Google Scholar 

  • Jin Y, Levitt R (1996) The virtual design team: a computational model of project organizations. Comput Math Org Theory 2(3): 171–195

    Article  Google Scholar 

  • Joglekar NR (2001) Data collected at Factory Mutual Insurance Company. Norwood, MA

    Google Scholar 

  • Juhasz F (1982) On the asymptotic behavior of the spectra of nonsymmetric random (0,1) matrices. Discrete Math 41: 161–165

    Article  Google Scholar 

  • Kline SJ (1985) Innovation is not a linear process. Res Manage 28(4): 36–45

    Google Scholar 

  • Krishnan V, Eppinger SD, Whitney DE (1997) A model-based framework to overlap product development. Manage Sci 43(4): 427–438

    Article  Google Scholar 

  • Loch C, Terwiesch C, Thomke S (2001) Parallel and sequential testing of design alternatives. Manage Sci 47(5): 663–678

    Article  Google Scholar 

  • Mar C (1999) Process improvement applied to product development. MS Thesis, MIT

  • McDaniel CD (1996) A linear systems framework for analyzing the automotive appearance design process. MS Thesis, MIT

  • Mihm J, Loch C, Huchzermeier A (2003) Problem-solving oscillations in complex projects. Manage Sci 49(6): 733–750

    Article  Google Scholar 

  • Mihm J, Loch C, Huberman BA, Wilkinson DM. Hierarchies and problem solving oscillations in complex organizations. (in press) Manage Sci

  • Minc H (1988) Nonnegative matrices. Wiley, New York

    Google Scholar 

  • Morris PWG (1982) Project organizations: structures for managing change. In: Kelley AJ(eds) New dimensions of project management. Heath and Co, Lexington, pp 155–171

    Google Scholar 

  • Morris PWG, Hugh GH (1987) The anatomy of major projects. Wiley, Chichester

    Google Scholar 

  • Peña-Mora F, Li M (2002) Dynamic planning and control methodology for design/build fast-track construction projects. J Construct Eng Manage 127(1): 1–17

    Article  Google Scholar 

  • Reel JS (1999) Critical success factors in software projects. IEEE Softw 16(3): 18–23

    Article  Google Scholar 

  • Repenning N, Gocalves P, Black L (2001) Past the tipping point: the persistence of firefighting in product development. Calif Manage Rev 43(4): 44–63

    Google Scholar 

  • Rivken JW, Siggelkow N (2003) Balancing search and stability: interdependencies among elements of organizational design. Manage Sci 49(3): 290–311

    Article  Google Scholar 

  • Roemer TA, Ahmadi RH, Wang RH (2000) Time-cost trade-offs in overlapped product development. Oper Res 48(6): 858–865

    Article  Google Scholar 

  • Smith RP, Eppinger SD (1997) Identifying controlling features of engineering design iteration. Manage Sci 43(3): 276–293

    Article  Google Scholar 

  • Sosa ME, Eppinger SD, Rowles CM (2003) Identifying modular and integrative systems and their impact on design team interactions. Trans ASME 125: 240–252

    Article  Google Scholar 

  • Strang G (1976) Linear algebra and its applications. Academic Press, New York

    Google Scholar 

  • Tamai T, Itou A (1997) Requirements and design change in large-scale software development: analysis from the viewpoint of process backtracking. In: Proceedings of the 15th international conference on Software Engineering. IEEE Computer Society Press, Los Alamitos, pp 167–176

  • Terwiesch C, Loch CH (1999) Managing the process of engineering change orders. J Product Innov Manage 16(2): 160–172

    Article  Google Scholar 

  • Terwiesch C, Loch CH, de Meyer A (2002) Exchanging preliminary information in concurrent engineering: alternative coordination strategies. Org Sci 13(4): 402–419

    Article  Google Scholar 

  • Thomke S (1997) The role of flexibility in the development of new products. Res Policy 26: 105–119

    Article  Google Scholar 

  • Thompson J (1978) Organizations in action. McGraw-Hill, New York

    Google Scholar 

  • Trefethen LN, Embree M (2005) Spectra and pseudospectra. Princeton University Press, Princeton

    Google Scholar 

  • Ulrich K (1995) The role of project architecture in the manufacturing firm. Res Policy 24(3): 419–440

    Article  Google Scholar 

  • Zandt T van (1999) Decentralized information processing in the theory of organizations. In: Sertel M(eds) Contemporary economic issues. MacMillan, London, pp 125–160

    Google Scholar 

  • Whitney DE (1990) Designing the design process. Res Eng 2: 3–13

    Article  Google Scholar 

  • Wilkinson DM (2005) Moment instabilities in multidimensional systems with noise. Eur J Phys B 43: 221–242

    Article  Google Scholar 

  • Yassine A, Joglekar N, Braha D, Eppinger S, Whitney D (2003) Information hiding in product development: the design churn effect. Res Eng Des 14: 145–161

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Dennis M. Wilkinson.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Huberman, B.A., Wilkinson, D.M. Fluctuating Efforts and Interdependencies in Collaborative Work. Group Decis Negot 19, 169–191 (2010). https://doi.org/10.1007/s10726-008-9129-7

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10726-008-9129-7

Keywords

Navigation