Abstract
Accessing information in databases has traditionally been the preserve of the computer professional, but as new interfaces become available, new users need to be less knowledgeable about the nuts and bolts of computing. It is the contention here that the designers of systems for these ‘naive’ users need to examine the model of the communicative process used in everyday life to support a co-operative dialogue between human and machine. In this paper we investigate at the pragmatics of the communicative process and how it relates to recent interface development, and present GUIDANCE, a system that implements some of its conclusions.
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Haw, D., Goble, C., Rector, A. (1995). The pragmatics of naive database enquiry. In: Goble, C., Keane, J. (eds) Advances in Databases. BNCOD 1995. Lecture Notes in Computer Science, vol 940. Springer, Berlin, Heidelberg. https://doi.org/10.1007/BFb0000542
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DOI: https://doi.org/10.1007/BFb0000542
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