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Role of Supply Chain Management in Context of Total Quality Management in Flexible Systems: A State-of the-Art Literature Review

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Abstract

In the global market conditions, the integrated Flexible Systems (FS) with Total Quality Management (TQM) and Supply Chain Management (SCM) is a growing field of interest for many a researchers and practitioners from the last decades. In the present paper, the ongoing integration process of aforesaid philosophies in flexible system, total quality management and supply chain has been highlighted through literature review. Many specific empirical studies have been carried out, and categories such as types of Flexibility and Total Quality Management have been studied to a great depth in the past. This paper focuses more on relatively unexplored categories, as they offer potential for further exploration and research. Classification developed to show supply chains and Flexible System in TQM context from a wider perspective. Based on problem context as classification and scope for future practice and research, an evolutionary timeline has been prepared taking into account all the relevant and seminal papers published in the area of Flexible system, TQM and SCM. The definition and scope of FS in the literature from Total Quality Management to Supply Chain context classification has been undertaken. The focus on TQM, Flexible Systems and Supply Chains aspects has been done in order to facilitate further study and research.

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Correspondence to Fauzia Siddiqui.

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Fauzia Siddiqui is a lecturer at J.S.S. leading of Technical Education Media. She has over six years of experience in the field of Industrial in production Engineering and is currently working towards her Ph.D. in Flexible Systems, TQM and SCM.

Abid Haleem, a Professor and Head of Mechanical Engineering and Coordinator of MBA (Evening) programme at Faculty of Engineering and Technology, Jamia Millia Islamia (A Central University by an Act of Parliament), New Delhi, India. Obtained Ph D from I I T Delhi in the area of ‘Policy Planning’. Has more than eighty research papers to his credit, published in international and national journals. Has edited a book titled “Innovation, Flexibility and Technology Transfer”, published by Tata McGraw Hill, India. His research interest are E-governance, Technology Management, Supply Chain Management, Flexible Systems and Systems Modeling etc. He is Regional Editor–Asia Pacific of Global Journal of Flexible Systems Management.

Late Prof. Subhash Wadhwa (Eur. Ing., C.Eng., Ph.D (Ireland)) worked in Europe for several years on prestigious European projects and a US Multinational before joining IIT Delhi. He extensively contributed to the development of generic simulators and expert systems for flexible systems. He is currently a permanent Professor in Industrial Engineering at the Indian Institute of Technology, Delhi. He is an active contributor to Global projects in the IT domain and has coordinated several workshops. He has been consultant /Contributor/National-Expert to many prestigious International bodies. He has over 200 publications and has reviewed papers for renowned journals. He has also been chief consultant on several Industrial projects. His interest include Flexible Systems, SCM, TQM, BPR, Knowledge Management, Simulation, Intelligent Systems, e-Biz/ e-Governance /e-education/e-health care etc. He is dedicated to the goal of bringing synergy between Academics, Industry and Research.

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Siddiqui, F., Haleem, A. & Wadhwa, S. Role of Supply Chain Management in Context of Total Quality Management in Flexible Systems: A State-of the-Art Literature Review. Global J. Flexible Syst. Manage. 10, 1–14 (2009). https://doi.org/10.1007/BF03396562

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