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Overcoming barriers to technology transfer between small business assistance agencies and their clients: Third world style

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Abstract

This paper presents the results of an empirical examination of the methods small business assistance agencies in the Dominican Republic use to overcome technology transfer barriers. The availability and the methods agencies use to access the world's business knowledge are examined, as well as how the agencies disseminate the information to clients. The discussion identifies barriers that inhibit the flow of client information between (1) the knowledge pool and the agencies and (2) the agencies and the client.

The strategies that agencies use to overcome barriers are characterized as push or pull, and informal or formal. Pull strategies begin with marketplace need and work toward the technology to solve the problem. Push strategies begin with specific business information and work toward its acceptance and use in the marketplace by clients.

Personal interviews were conducted in Spanish with heads of the 13 assistance agencies in the country. Survey participants were asked about the processes, procedures, and techniques they used to gain and transfer business skills. The study identifies specific activities in which the agencies engage in order to effectively overcome barriers to the transfer of business knowledge.

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Authors
  1. John Masten
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  2. Alan Miller
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Masten, J., Miller, A. Overcoming barriers to technology transfer between small business assistance agencies and their clients: Third world style. J Technol Transfer 20, 48–54 (1995). https://doi.org/10.1007/BF02280407

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  • DOI: https://doi.org/10.1007/BF02280407

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