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Corporate consumer affairs departments as seen by a European consultant remarks on Fornell's paper in JCP, 2, 1978/4

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Renoux, Y. Corporate consumer affairs departments as seen by a European consultant remarks on Fornell's paper in JCP, 2, 1978/4. J Consum Policy 3, 168–170 (1979). https://doi.org/10.1007/BF02278750

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